Malay-Speaking Customer Support Specialist

Siegen HR Solutions; Manila; On-site; PHP 334,800 - 558,000; Full time

Job summary

A recruitment agency is seeking a Malay-speaking Customer Service Representative to provide support via phone, chat, and email. The role requires proficiency in Bahasa Malay and customer service skills. Candidates should have a Bachelor's degree or two years in college plus BPO experience. Flexibility in work schedule and location is essential, making this position ideal for individuals who can adapt easily to changing environments.

Qualifications

• Proficient in speaking, reading, and writing in Bahasa Malay.
• Finished a Bachelor's degree or 2 years of college with BPO experience.
• Willing to work in any schedule and location.

Responsibilities

• Perform customer support via phone, chat and email in English and Malay.
• Apply knowledge of processes to resolve issues.
• Coordinate with Malay counterparts using Malay language.

Skills

Proficient in Bahasa Malay

Customer support skills

Education

Bachelor's degree or 2 years college plus 1 year BPO experience

Job description

A recruitment agency is seeking a Malay-speaking Customer Service Representative to provide support via phone, chat, and email. The role requires proficiency in Bahasa Malay and customer service skills. Candidates should have a Bachelor's degree or two years in college plus BPO experience. Flexibility in work schedule and location is essential, making this position ideal for individuals who can adapt easily to changing environments.