Makati Onsite Customer Service & Sales Pro

Peak Outsourcing; Makati; On-site; PHP 223,000 - 335,000; Full time

Job summary

Crown Awards in Makati is seeking a Customer Service and Sales Representative to support daily sales and customer service operations. You will assist customers with orders and drive sales through proactive communication, while maintaining high customer satisfaction in a fast-paced environment.

The role requires attention to detail, strong communication, and a willingness to work onsite in Makati with flexible schedules, including holidays and weekends.

Qualifications

• 1 year experience in sales in a BPO setting.
• Excellent verbal and written communication skills.
• A dynamic, convincing, and results-driven sales attitude.
• Chat and Email experience is a plus.
• Must be willing to work onsite (Makati).
• Amenable to shifting schedules, including holidays and weekends.

Responsibilities

• Assist customers in placing orders through phone, chat, and email.
• Initiate and manage communication with existing and potential clients to drive sales.
• Deliver exceptional customer service by addressing inquiries, concerns, and order-related questions.
• Submit daily productivity reports to the immediate supervisor.
• Collaborate with internal teams to resolve order or service-related issues efficiently.

Skills

Sales experience

Communication skills

Persuasive

Chat & Email

Education

College level

Tools

Microsoft Office

CRM tools

Ticketing tools

Job description

Crown Awards in Makati is seeking a Customer Service and Sales Representative to support daily sales and customer service operations. You will assist customers with orders and drive sales through proactive communication, while maintaining high customer satisfaction in a fast-paced environment.

The role requires attention to detail, strong communication, and a willingness to work onsite in Makati with flexible schedules, including holidays and weekends.