Makati On-Site Retail Sales Pro — Customer-Centric

Go Asia Entertainment; Makati; On-site; PHP 167,000 - 279,000; Full time

Job summary

Go Asia Entertainment is seeking a dedicated Sales Associate to join our Glorietta Mall retail team in Makati. This on-site, full-time role focuses on delivering exceptional customer service, driving sales, and building lasting client relationships.

You will greet customers, provide product information, process transactions via POS, maintain an attractive store, and contribute to achieving sales targets while upholding company standards.

Qualifications

• Experience in a retail environment or customer service.
• Strong communication and interpersonal skills.
• Able to handle cash accurately and use POS systems.

Responsibilities

• Greet customers warmly and provide prompt, professional assistance to ensure a positive shopping experience.
• Demonstrate knowledge of products and services, highlighting features and benefits to meet customer needs.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Maintain a clean, organized and visually appealing retail space, ensuring merchandise is well-stocked and properly displayed.
• Handle customer inquiries and complaints with professionalism and empathy, resolving issues to customer satisfaction.
• Achieve and exceed individual sales targets whilst maintaining high standards of customer service.
• Contribute to team goals and support colleagues to create a collaborative working environment.
• Follow company policies and procedures, including health and safety regulations.
• Provide feedback to management regarding customer preferences and product performance.

Skills

Retail sales experience

Excellent communication

Cash handling & POS

Customer service mindset

Team player

Weekend availability

Basic computer literacy

Upselling & cross-selling

Tools

POS systems

Job description

Go Asia Entertainment is seeking a dedicated Sales Associate to join our Glorietta Mall retail team in Makati. This on-site, full-time role focuses on delivering exceptional customer service, driving sales, and building lasting client relationships.

You will greet customers, provide product information, process transactions via POS, maintain an attractive store, and contribute to achieving sales targets while upholding company standards.