Mailroom Assistant - BOH

JLL; Taguig; On-site; PHP 201,000 - 268,000; Full time

Job summary

JLL is seeking a dedicated Mailroom Assistant to support on-site operations in our Manila facility. You will handle mail and package processing, distribute items across departments, and maintain reliable tracking systems to keep communications flowing smoothly.

Responsibilities include operating mailroom equipment, managing supplies, coordinating with security and reception, and providing updates to internal teams.

Qualifications

• High school diploma or equivalent.
• Experience in mailroom operations or logistics preferred.
• Ability to lift and carry packages up to 50 pounds regularly.
• Strong organizational skills with keen attention to detail and accuracy.
• Reliable and punctual with a strong sense of responsibility.
• Basic computer skills and familiarity with tracking systems or databases.
• Effective communication skills and a customer service mindset when interacting with internal teams.
• Ability to work independently while managing multiple tasks in a fast-paced environment.

Responsibilities

• Sort, distribute, and deliver incoming mail, packages, and courier deliveries to designated departments and individuals throughout the facility.
• Process outgoing mail and packages, including metering, weighing, preparing shipments, and coordinating with courier services.
• Maintain accurate logs and tracking systems for all incoming and outgoing correspondence and deliveries.
• Operate mailroom equipment including postage meters, scales, label printers, and sorting systems.
• Manage inventory of mailroom supplies and packaging materials, placing orders as needed to maintain adequate stock levels.
• Coordinate with building security and reception to ensure smooth delivery operations and proper handling of sensitive materials.
• Respond to inquiries regarding mail delivery status and provide timely updates to internal teams.
• Maintain a clean, organized, and secure mailroom environment in compliance with facility standards and safety protocols.

Skills

Mailroom operations

Logistics

Administrative support

Organization

Customer service

Attention to detail

Reliability

Independent work

Education

High school diploma

Tools

Postage meters

Shipping software

Microsoft Office Suite

Job description

What this job involves:

As a Mailroom Assistant at JLL, you'll play a vital role in keeping our operations running smoothly behind the scenes. This position is all about ensuring timely and accurate mail and package processing, supporting our teams with efficient distribution services, and maintaining organized systems that keep our workplace functioning at its best. You'll be the reliable presence that ensures correspondence, deliveries, and internal communications flow seamlessly throughout the facility. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role provides a solid foundation for those looking to build their career in facilities management and corporate operations. You'll work in a collaborative environment where attention to detail, dependability, and a proactive approach make all the difference in supporting the broader organization.

What this job involves:

As a Mailroom Assistant at JLL, you'll play a vital role in keeping our operations running smoothly behind the scenes. This position is all about ensuring timely and accurate mail and package processing, supporting our teams with efficient distribution services, and maintaining organized systems that keep our workplace functioning at its best. You'll be the reliable presence that ensures correspondence, deliveries, and internal communications flow seamlessly throughout the facility. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role provides a solid foundation for those looking to build their career in facilities management and corporate operations. You'll work in a collaborative environment where attention to detail, dependability, and a proactive approach make all the difference in supporting the broader organization.

What your day-to-day will look like:

• Sort, distribute, and deliver incoming mail, packages, and courier deliveries to designated departments and individuals throughout the facility
• Process outgoing mail and packages, including metering, weighing, preparing shipments, and coordinating with courier services
• Maintain accurate logs and tracking systems for all incoming and outgoing correspondence and deliveries
• Operate mailroom equipment including postage meters, scales, label printers, and sorting systems
• Manage inventory of mailroom supplies and packaging materials, placing orders as needed to maintain adequate stock levels
• Coordinate with building security and reception to ensure smooth delivery operations and proper handling of sensitive materials
• Respond to inquiries regarding mail delivery status and provide timely updates to internal teams
• Maintain a clean, organized, and secure mailroom environment in compliance with facility standards and safety protocols

Required qualifications:

• High school diploma or equivalent
• Previous experience in mailroom operations, logistics, or administrative support preferred
• Ability to lift and carry packages up to 50 pounds regularly throughout the workday
• Strong organizational skills with keen attention to detail and accuracy
• Reliable and punctual with a strong sense of responsibility
• Basic computer skills and familiarity with tracking systems or databases
• Effective communication skills and a customer service mindset when interacting with internal teams
• Ability to work independently while managing multiple tasks in a fast-paced environment

Preferred qualifications:

• Experience operating postage meters and shipping software
• Knowledge of courier services, shipping procedures, and postal regulations
• Familiarity with Microsoft Office Suite, particularly Outlook and Excel
• Previous experience in a corporate or commercial real estate environment
• Certification in logistics coordination