Luxury Retail Operations Manager

Luxasia, Inc.; Pateros; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

LUXASIA in Manila is seeking a Retail Operations Executive to lead day-to-day retail activities for designated brands. You will drive sales performance, manage stock, supervise CEOs, and ensure flawless VM and CRM execution in a fast-paced luxury environment.

You will collaborate with Brand teams, Finance, and Agencies to optimize stock, implement FEFO, and maintain data integrity in SAP and MIM. A Bachelor’s degree, 3–5 years in luxury retail operations, and strong leadership are required;

Qualifications

• Bachelor’s degree in business administration, retail management, or related field.
• 3–5 years of experience in retail operations, preferably luxury/beauty brands.
• Strong leadership and ability to manage cross-functional teams.
• Excellent organizational and analytical skills with attention to detail.
• Proficiency in SAP, MIM, or equivalent systems.
• Strong communication and interpersonal skills.

Responsibilities

• Sales Performance Management: own KPIs and drive targets for stores.
• Stock Management: maintain optimal stock levels and verify inventory in SAP/MIM.
• CEO Management: oversee recruitment, training, and performance of CEOs.
• Visual Merchandising: ensure planograms compliance and in-store launches.
• CRM: achieve CRM KPIs and enhance customer engagement and loyalty.
• Sales Recording & Reconciliation: ensure accuracy of sales data across teams.
• Retail Excellence & Audit: rollout framework and ensure audit-ready operations.

Skills

Leadership

Organizational skills

Communication

Education

Bachelor's degree in business administration / Retail Management

Tools

SAP

MIM

Job description

LUXASIA in Manila is seeking a Retail Operations Executive to lead day-to-day retail activities for designated brands. You will drive sales performance, manage stock, supervise CEOs, and ensure flawless VM and CRM execution in a fast-paced luxury environment.

You will collaborate with Brand teams, Finance, and Agencies to optimize stock, implement FEFO, and maintain data integrity in SAP and MIM. A Bachelor’s degree, 3–5 years in luxury retail operations, and strong leadership are required;