We're Hiring: Luxury River Cruise Sales Consultant!
You will manage warm, high-intent inbound leads provided by the client, engage with affluent customers, and guide them through a multi-step consultative sales process in the top-tier hospitality and experience industry. No lead generation or cold calling is required.
The role requires strong consultative selling skills, refined communication, and confidence when dealing with high-profile, and high-net-worth travellers.
Key Responsibilities
Client Engagement & Consultative Selling
- Engage with warm inbound leads.
- Conduct discovery conversations to understand travel preferences, motivations, budgets, and expectations.
- Present curated travel options across
- Educate clients on itineraries, inclusions, pricing tiers, and value propositions in a clear, sophisticated manner.
- Build trust and rapport with clients who expect high professionalism and personalized service.
- Manage multi-week follow-ups and nurture leads until conversion.
Sales Execution
- Convert assigned inbound leads into successful bookings within defined timelines.
- Handle objections, clarify concerns, and guide clients toward informed decisions.
- Maintain accurate CRM records, update lead stages, and document all interactions.
- Achieve targets for conversion rate, revenue, lead progression, and customer satisfaction.
Pipeline Management
- Manage multiple customer conversations simultaneously throughout 1–4 week sales cycles.
- Ensure timely follow-ups, clear communication, and proactive next steps.
- Coordinate with tour operators for booking finalization and client handoff once a sale is closed.
Qualifications & Experience Core Requirements:
- Fresh College Graduates Tourism Management
- Good spoken and written English; clear, neutral accent preferred (approx. B2–C1 level).
- Proven ability to communicate confidently with high-net-worth individuals, Typical demographic: 55+, Canadian market
- Strong listening skills with a consultative approach to recommending solutions.
- Highly organized and strong attention to record-keeping
- Confident, professional, calm demeanor suited for a mature clientele.
- Ability to work full-time in an office-based BGC Taguig, night-shift setup aligned to Canada time zones.
Work Setup
Location:Office-based, BGC Taguig, Philippines
Schedule:Night shift (aligned with Canada time zones)
Employment Type:Full-time
Client/Vendor Interaction:Daily contact with leadership and travel experts
All tools, systems, and extensive training will be provided.