Logistics Supervisor

Mida Food Distributors Inc.; Pasig; On-site; PHP 400,000 - 600,000; Full time

Job summary

A logistics company in Metro Manila is seeking a Logistics Supervisor to oversee its transportation operations. The role involves planning delivery routes, managing dispatchers and drivers, and ensuring compliance with safety and operational standards. The ideal candidate should have experience in logistics management, strong leadership skills, and the ability to analyze performance metrics to drive improvements. This position is vital to maintaining efficient delivery services and achieving operational excellence.

Qualifications

• Experience in logistics and transportation management.
• Strong leadership and management skills.
• Ability to analyze operational performance and implement improvements.

Responsibilities

• Supervise and manage dispatchers and drivers for operations.
• Plan and optimize delivery routes and fleet utilization.
• Monitor logistics KPIs and address customer service issues.
• Address escalations, delivery exceptions and customer service issues.
• Ensure compliance with safety standards, regulations and company policies.
• Coordinate with warehouse, sales and customer service teams for delivery planning.
• Conduct performance reviews and coaching for dispatchers and drivers.
• Prepare operational reports and recommend process improvements.
• Manage fleet-related concerns including maintenance scheduling and insurance.

Skills

Logistics supervision

Fleet management

Route optimization

KPI monitoring

Issue resolution

Job description

Job Description: The Logistics Supervisor oversees daily logistics and transportation operations, ensuring efficient planning, execution and continuous improvement of delivery and dispatch activities. This role is responsible for supervising dispatchers and drivers, managing performance, enforcing policies and resolving operational issues to meet service, cost and safety objectives.

Reports to Operations Manager.

Duties

• Supervise and manage dispatchers and drivers to ensure smooth daily operations
• Plan and optimize delivery routes, fleet utilization and manpower scheduling
• Monitor logistics KPIs such as on-time delivery, cost efficiency, vehicle utilization and service levels
• Address escalations, delivery exceptions and customer service issues
• Ensure compliance with safety standards, transport regulations and company policies
• Coordinate with warehouse, sales and customer service teams for delivery planning
• Conduct performance reviews, coaching and training for dispatchers and drivers
• Prepare and analyze operational reports and recommend process improvements
• Manage fleet-related concerns including vehicle utilization, preventive maintenance scheduling, monitoring of vehicle registration and insurance and compliance documentation.