Logistics Manager

Confidential; Philippines; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Confidential is seeking a Delivery Operations Manager to oversee daily delivery activities, ensure on-time performance, and coordinate with cross-functional teams to meet customer service standards.

The role requires 5–8 years in logistics with supervisory experience and strong knowledge of transportation management. Cebu City or Lapu Lapu City assignments may be required.

Qualifications

• Bachelor's degree or higher in a related field.
• 5–8 years in logistics or supply chain operations.
• 2–3 years in a supervisory role.
• Strong knowledge of transportation management and distribution processes.
• Willing to be assigned in Cebu City or Lapu Lapu City.

Responsibilities

• Oversee daily product delivery operations to ensure on-time and complete deliveries.
• Monitor dispatch activities, route schedules, and vehicle assignments.
• Coordinate with Production, Warehouse, Distribution, and Store Operations teams to align delivery requirements.
• Ensure adherence to delivery schedules and customer service standards.
• Monitor fleet utilization, vehicle availability, and transportation efficiency.
• Coordinate preventive maintenance schedules with Fleet and Engineering teams.
• Identify opportunities to improve logistics processes and route efficiency.

Skills

Logistics management

Fleet management

Leadership

Route planning

Excel

Education

Bachelor's Degree in Logistics

Supply Chain Management

Industrial Engineering

Business Administration

Related field

Tools

Microsoft Excel

Logistics management systems

Job description

Delivery Operations Management

• Oversee daily product delivery operations to ensure on-time and complete deliveries.
• Monitor dispatch activities, route schedules, and vehicle assignments.
• Coordinate with Production, Warehouse, Distribution, and Store Operations teams to align delivery requirements.
• Ensure adherence to delivery schedules and customer service standards.

Transportation & Fleet Management

• Monitor fleet utilization, vehicle availability, and transportation efficiency.
• Coordinate preventive maintenance schedules with the Fleet and Engineering teams.
• Ensure compliance with vehicle safety standards and transportation regulations.
• Optimize route planning to reduce transportation costs and delivery lead times.

Performance Monitoring & Reporting

• Track and analyze key logistics KPIs such as:
• On-Time Delivery (OTD)
• Delivery Fill Rate
• Cost per Delivery
• Vehicle Utilization
• Delivery Accuracy
• Fuel Consumption
• Prepare logistics performance reports and recommend corrective actions.

Team Leadership

• Supervise Logistics Supervisors, Dispatchers, Drivers, and Delivery Helpers.
• Provide coaching, training, and performance management to logistics personnel.
• Ensure adherence to company policies, safety standards, and operational procedures.

Inventory & Customer Service Coordination

• Coordinate with warehouse teams to ensure accurate loading and dispatching of products.
• Investigate and resolve delivery concerns, shortages, damages, and customer complaints.
• Implement measures to improve delivery service quality and customer satisfaction.

Continuous Improvement

• Identify opportunities to improve logistics processes, route efficiency, and resource utilization.
• Support logistics digitalization and automation initiatives.
• Participate in cost reduction and productivity improvement projects.

Qualifications

• Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or related field.
• At least 5-8 years of experience in logistics, transportation, distribution, or supply chain operations.
• Minimum 2-3 years in a supervisory or leadership role.
• Strong knowledge of transportation management, route planning, fleet operations, and distribution processes.
• Proficient in Microsoft Excel and logistics management systems.
• Strong analytical, problem-solving, and leadership skills.
• Experience in FMCG, food manufacturing, retail distribution, or supply chain environments is preferred.
• Must be willing to be assigned in Cebu City or Lapu Lapu City