Job description:
The Delivery Manager is responsible for overseeing and managing the company’s delivery operations, ensuring that products and materials are delivered safely, accurately, efficiently, and on time.
Job Description:
- Delivery Operations Management - Plan, organize, and oversee daily delivery operations.
- Warehouse Coordination - Coordinate closely with the Warehouse Team to ensure orders are complete and ready for dispatch.
- Fleet and Vehicle Management - Monitor the availability and condition of company delivery vehicles.
- Driver and Delivery Personnel Management - Supervise and manage drivers, delivery helpers, and other delivery personnel.
- Delivery Documentation and Controls - Ensure proper preparation and completion of Delivery Receipts (DR), invoices, gate passes, pull-out forms, and other delivery documents.
- Customer and Site Coordination-Coordinate with customers, project managers, site personnel, and receiving personnel regarding delivery schedules.
- Safety and Compliance - Ensure compliance with company safety policies and applicable transportation and road regulations.
- Performance Monitoring and Reporting -Prepare regular reports on delivery performance and operational activities.
- Cost and Process Improvement -Identify opportunities to reduce delivery and logistics costs without compromising service quality.
Qualifications:
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or a related field.
- At least 3–5 years of managerial experience in delivery, logistics, warehouse, fleet, or transportation operations.
- Experience in manufacturing, distribution, construction, furniture, retail, or project-based operations is an advantage.
- Knowledge of warehouse and logistics processes.
- Strong knowledge of delivery scheduling, route planning, fleet management, and inventory coordination.
- Familiarity with delivery documentation and basic logistics reporting.
- Proficient in Microsoft Office, particularly Excel.
- Familiarity with GPS, delivery tracking systems, ERP, WMS, or logistics management systems is an advantage.
- Willingness to travel or conduct field/site visits when required.