Operations Manager

Karga Express Intelligence System Inc.; Iloilo City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Karga Express Intelligence System Inc. in Iloilo City is seeking a seasoned Logistics Operations Manager to oversee daily logistics, transportation, and warehouse activities.

You will manage shipment scheduling, route planning, and dispatch to ensure on-time delivery while monitoring KPIs such as delivery accuracy and cost efficiency.

The role requires a bachelor's degree in a related field and 3–5 years' experience, with strong leadership and a proven ability to optimize processes.

Qualifications

• Bachelor’s degree in logistics, supply chain, business admin, or related field.
• 3–5 years in logistics, operations, or supply chain management, preferably supervisory.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent organizational and communication abilities.
• Knowledge of logistics systems, fleet management, and inventory control.
• Proficiency in MS Office and logistics software/ERP systems.

Responsibilities

• Oversee daily logistics, transportation, and warehouse operations.
• Manage shipment scheduling, routing, and dispatch to ensure on-time delivery.
• Monitor KPIs including delivery accuracy, turnaround time, and cost efficiency.
• Develop and implement operational policies, SOPs, and best practices.
• Coordinate with clients, suppliers, and internal stakeholders to resolve issues.
• Lead, train, and evaluate staff to improve performance and accountability.
• Ensure compliance with safety standards, company policies, and regulations.
• Analyze operational data and prepare reports for management.
• Drive process improvements to reduce costs and increase productivity.
• Support strategic planning and expansion initiatives.

Skills

Leadership

Problem-solving

Decision-making

Communication

Organizational skills

Education

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

MS Office

ERP systems

Logistics software

Job description

Key Responsibilities

• Oversee daily logistics, transportation, and warehouse operations

• Manage shipment scheduling, routing, and dispatch to ensure on-time delivery

• Monitor KPIs including delivery accuracy, turnaround time, and cost efficiency

• Develop and implement operational policies, SOPs, and best practices

• Coordinate with clients, suppliers, and internal stakeholders to resolve operational issues

• Lead, train, and evaluate staff to improve performance and accountability

• Ensure compliance with safety standards, company policies, and industry regulations

• Analyze operational data and prepare reports for management

• Drive process improvements to reduce costs and increase productivity

• Support strategic planning and expansion initiatives

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field

• Minimum 3–5 years of experience in logistics, operations, or supply chain management (preferably supervisory)

• Strong leadership, problem-solving, and decision-making skills

• Excellent organizational and communication abilities

• Knowledge of logistics systems, fleet management, and inventory control

• Proficient in MS Office and logistics software / ERP systems

• Able to work under pressure and meet tight deadlines