Logistics Client Representative

Top1movers Worldwide Inc. - Manila; Manila; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Performance Bonus

Government Mandated Benefits

Health Insurance

Free Meals

Job summary

A logistics company in Manila is looking for a detail-oriented Client Coordinator with experience in customs brokerage and logistics. You will manage client relationships and ensure accurate billing and data management. This role requires a bachelor's degree in Customs Administration or a related field and a minimum of 2 years of experience in the logistics industry. Strong communication and organizational skills are essential. The position offers a full-time contract with on-site responsibilities.

Qualifications

• Bachelor’s degree is an advantage.
• Minimum of 2 years experience in a logistics industry required.
• Strong attention to detail and organizational skills.

Responsibilities

• Manage client relationships and billing processes.
• Ensure accuracy and completeness of data in the database.
• Communicate about products, provide quotations, and conduct client visits.

Skills

Customer Focus

Attention to Detail

Communication Skills

Interpersonal Skills

MS Office Proficiency

Database Management

Education

Bachelor’s degree in Customs Administration or related field

Job description

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

HMO

Free Meals

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We are looking for a detail-oriented and customer-focused Client Coordinator to join our growing team. MUST BE CUSTOMS BROKERAGE & LOGISTICS EXPERIENCE and/or CUSTOMS ADMINISTRATION. This role involves managing client relationships, ensuring accurate and timely billing, maintaining high-quality data management, and providing excellent cross-department collaboration to support smooth business operations.

Key Responsibilities

• Check, input, update, and maintain the accuracy and completeness of quotations and other data in the database, ensuring consistency and compliance with company standards.
• Oversee billing processes and ensure accuracy in all financial transactions.
• Build and maintain strong relationships with clients, including communication about products and services, providing quotations, and conducting client visits.
• Collect payments from clients in a timely and professional manner.
• Review and verify data/quotations for errors, inconsistencies, or missing information, and perform routine quality control checks to maintain data integrity.
• Organize and maintain data files and records for easy access, ensuring compliance with internal protocols.
• Collaborate with other departments to ensure smooth operations, address data-related inquiries, and assist with retrieval needs.
• Participate in meetings to share insights on data management and process improvements.
• Ensure confidentiality, security, and privacy of sensitive data in line with legal and company requirements.
• Perform other duties as may be assigned from time to time.

Qualifications

• Bachelor’s degree in Customs Administration, or related field is an advantage.
• Must have a minimum of 2 years experience with the job title in a logistics industry.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficient in MS Office and database management.
• Ability to work independently and as part of a team.

Working Location

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