Lobby Ambassador

Amazigrace Global Manpower Incorporated; Taguig; On-site; PHP 180,000 - 240,000; Full time

Job summary

A leading manpower agency in Metro Manila is seeking a Customer Service Assistant to welcome and assist visitors, ensuring the highest standards of service. Responsibilities include providing information, resolving inquiries, and maintaining a welcoming environment. Ideal candidates will have a Bachelor’s degree and 0-2 years of experience in customer service. Join us to enhance visitor experiences while working collaboratively in a dynamic team setting.

Qualifications

• 0-2 years of experience in a customer-facing role.
• Preferred educational qualifications: Bachelor's degree in a relevant field.
• Adaptability in a dynamic environment.
• Teamwork and adaptability in dynamic environments.

Responsibilities

• Welcome and assist visitors, ensuring a positive first impression.
• Provide information regarding services, facilities, and directions.
• Address and resolve visitor inquiries and concerns.
• Maintain the lobby area to ensure it is clean and organized.
• Collaborate with team members to enhance the visitor experience.
• Assist with basic technical issues for guests.

Skills

Strong communication skills

Customer service skills

Technical skills

Attention to detail

Ability to work collaboratively

Education

Bachelor’s degree in a relevant field

Job description

• Welcome and assist visitors, ensuring a positive first impression of the organization.
• Provide information and support to guests regarding services, facilities, and directions.
• Address and resolve visitor inquiries and concerns in a professional manner.
• Maintain the lobby area to ensure it is clean, organized, and welcoming.
• Collaborate with other team members to enhance the visitor experience.
• Assist with basic technical issues that may arise for guests using lobby resources.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field (preferred)
• Experience Level: 0–2 years of experience in a customer-facing role
• Skills and Competencies: Strong communication and customer service skills
• Skills and Competencies: Technical skills to assist guests with basic inquiries
• Qualities and Traits: Attention to detail and adaptability in a dynamic environment
• Skills and Competencies: Ability to work collaboratively in a team setting