Loans Collections Field Specialist | Travel‑Ready & Driver

City Savings Bank, Inc.

Mandaue

On-site

PHP 201,000 - 268,000

Full time

14 days+

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Job summary

City Savings Bank, Inc. is seeking a Branch Collection Associate responsible for monitoring on-time billing and collections for the branch loan portfolio and for tracking non-performing loans. The role includes field visits, restructuring, SMS communications, and post-payment activities.

A bachelor's degree is required, with driving skills (motorcycle) and willingness to travel emphasized. The position focuses on achieving collection targets, accurate reporting, and maintaining high customer

Qualifications

Bachelor's degree graduate.
Experience in loans and collection is an advantage.
Driving skills is a must (motorcycle), with driver's license.
Good oral and written communication skills with proficiency in the local dialect.
Willing to travel extensively and highly familiar with the area of operations.

Responsibilities

Monitor on-time billing and collections for the branch loans portfolio.
Monitor non-performing loans and take actions to reduce them.
Achieve collection and KPI targets for the NPL portfolio.
Perform collections activities: redemption, posting payments, restructuring, billings, condonation, field visits, SMS sends.
Conduct account analysis and evaluate clients' ability to pay.
Compute possible loan restructurings and prepare required reports.
Ensure documents are complete, timely, and accurate; deliver excellent customer service.