Loan Reconciliation Officer (Night Shift)

Alter Domus; Taguig; On-site; PHP 502,200 - 725,400; Full time

Benefits offered by this job

Career development

Six learning zones

Flexible holidays

Birthday day off

Mentoring and progression

Job summary

Alter Domus is seeking a Loan Reconciliation Officer (Night Shift) in Taguig to manage daily cash reconciliations and ensure accurate records for NA CSP operations. The role involves supporting senior staff, improving reconciliation processes, and aiding a smooth handover to the India-based team.

You will contribute to maintaining high standards and timely reporting. This position emphasizes accuracy, collaboration, and ongoing process improvement in a dynamic, global environment.

Qualifications

• Experience performing cash reconciliations and ensuring accuracy of records.
• Strong attention to detail and process discipline.
• Ability to work closely with cross-functional teams to meet KPIs.

Responsibilities

• Perform daily cash reconciliations for assigned accounts and resolve discrepancies.
• Review and update reconciliation reports to ensure accuracy.
• Support data entry, transaction processing, and monitoring of reconciliation exceptions.
• Collaborate with teammates to meet KPIs and SLAs for reconciliation processes.
• Escalate unresolved issues to Senior Officer or Manager for investigation.
• Document processes and procedures to ensure consistency and compliance.
• Participate in training sessions to enhance reconciliation knowledge.

Skills

Cash reconciliations

Attention to detail

Team collaboration

Tools

ERP systems

Job description

Loan Reconciliation Officer (Night Shift)

Location: Taguig, PH

Job Description

Role Overview:

The Reconciliation Officer will play a key role in overseeing the accuracy and timeliness of cash reconciliations within the North American Client Service Platform (NA CSP). The Officer will manage more complex reconciliation tasks, and assist the Senior Officer and Manager in optimizing reconciliation processes. This role is pivotal in ensuring the smooth transition of reconciliation activities to the India-based team and supporting ongoing process improvements.

Key Responsibilities:

• Perform daily cash reconciliations for assigned accounts, ensuring all discrepancies are identified and resolved in a timely manner.
• Assist in maintaining accurate financial records by reviewing and updating reconciliation reports.
• Support the Reconciliation team with data entry, processing transactions, and monitoring reconciliation exceptions.
• Collaborate with team members to ensure adherence to established KPIs and SLAs for reconciliation processes.
• Escalate unresolved issues to the Senior Officer or Manager for further investigation.
• Contribute to the documentation of processes and procedures to ensure consistency and compliance.
• Participate in training sessions to build knowledge of reconciliation procedures and best practices.

Benefits

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan

Alter Domus is an Equal Opportunity Employer: Equity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.