Licensing Solutions CSR - Hybrid Sales Support Pro

Beepo; Pampanga; Híbrido; PHP 279.000 - 446.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work setup

Day shift

Company provided equipment

HMO

Paid time off

Descripción de la vacante

Beepo in Clark, Pampanga is hiring a Licensing Solution CSR to support sales operations and customer inquiries in a hybrid, day-shift setup. The role focuses on reducing admin workload, handling inquiries, and presenting solutions and quotations to customers and partners.

The ideal candidate has 2+ years in sales administration or customer support, strong communication, and a knack for building vendor and customer relationships while driving upsell opportunities.

Formación

• 2+ years in Sales Administration or Customer Support (BPO preferred)
• Strong administration skills with high attention to detail
• Customer-focused with excellent communication
• Proven ability to handle inquiries, quotations, and order issues
• Ability to foster vendor and customer relationships
• Familiarity with vendor tools and systems

Responsabilidades

• Contributes to team's sales productivity by reducing admin workload
• Manages customer sales queries and converts opportunities to sales
• Models solutions and quotations for customers and partners
• Meets outbound response metrics monthly
• Resolves quote and order issues through proactive contact
• Maximises promotions to drive upsell and profitability
• Supports achievement of team performance targets
• Responds to inbound calls, emails, and messages promptly
• Maintains internal relationships and cross-functional collaboration
• Performs other duties to support the SWS sales team
• Prepare customer business transaction reports
• Ensure data accuracy of customers and sales data

Conocimientos

Sales Administration

Customer Support

Communication (verbal & written)

Negotiation

Problem Solving

Relationship Building

Attention to Detail

Cross-functional Collaboration

Microsoft Office

Product Knowledge

Herramientas

Microsoft Office

Symantec products

Descripción del empleo

Beepo in Clark, Pampanga is hiring a Licensing Solution CSR to support sales operations and customer inquiries in a hybrid, day-shift setup. The role focuses on reducing admin workload, handling inquiries, and presenting solutions and quotations to customers and partners.

The ideal candidate has 2+ years in sales administration or customer support, strong communication, and a knack for building vendor and customer relationships while driving upsell opportunities.