Licensing Ops Specialist: Microsoft Licensing & Quotes (Hybrid)

Insight Enterprises; Pasig; Hybrid; PHP 480,000 - 720,000; Full time

Job summary

Insight Enterprises in Pasig, Philippines seeks a Licensing Operations Specialist to support Microsoft licensing operations and quoting activities. The role collaborates with Software Advisors and Licensing Consultants, handling onboarding of enrollments, renewals, and related ticketing.

The candidate should have a Bachelor's degree, experience with MS Licensing, and be prepared for a night shift. Strong English communication and multitasking are essential, with a willingness to work from

Qualifications

• Bachelor's degree from a four-year college or university is required.
• Experience in supporting customer contracts and Microsoft Licensing is preferred.
• Able to work night shift and adapt to changing requirements.
• Strong written and verbal English communications skills and ability to manage multiple priorities.

Responsibilities

• Support quoting requests in Insight systems (training provided).
• Respond to questions on operational practices of Microsoft products.
• Process MILO/MSLS notifications, MLS requests, and POSS tickets.
• Route emails to the correct team member based on content.
• Communicate with SLCs/SA's or Sales on current opportunities.
• Maintain documentation in SharePoint/Teams with proper filing.

Skills

Customer service

Microsoft Licensing

English communication

Multi-tasking

Team collaboration

Education

Bachelor's degree

Tools

SharePoint

Teams

POSS Tickets

Job description

Insight Enterprises in Pasig, Philippines seeks a Licensing Operations Specialist to support Microsoft licensing operations and quoting activities. The role collaborates with Software Advisors and Licensing Consultants, handling onboarding of enrollments, renewals, and related ticketing.

The candidate should have a Bachelor's degree, experience with MS Licensing, and be prepared for a night shift. Strong English communication and multitasking are essential, with a willingness to work from