Microsoft Licensing Operations Specialist (Night Shift)

Insight; Pasig; Hybrid; PHP 480,000 - 600,000; Full time

Benefits offered by this job

Freedom to work from another location,

Job summary

Insight is seeking a Licensing Operations Specialist for its Pasig, Philippines hybrid team. You will support day-to-day licensing tasks, including contract documentation, enrollments, quotes, and portal tickets, while ensuring proper documentation and cross‑functional collaboration.

The role requires a bachelor's degree, familiarity with Microsoft Licensing, and a willingness to work night shifts. Office presence is expected post-Covid, with strong English communication and multi‑tasking

Qualifications

• Bachelor's degree from a four-year college or university.
• Experience supporting customer contracts and Microsoft Licensing.
• Amenable to work on a NIGHT SHIFT schedule.
• Must work at Insight Office once Covid restrictions are lifted.
• Customer service or support background is also desired.
• Able to thrive in an environment with changing requirements and focus on meeting objectives.
• Strong written and verbal English communications skills.
• Able to successfully manage multiple priorities.

Responsibilities

• Supporting Quoting requests on Insight systems (training provided).
• Responding to minor questions related to the operational practices of Microsoft products.
• MILO Notifications, MLS requests, POSS Tickets and other portal requests support.
• Quotes support for net new opportunities, subscriptions modifications, and renewals.
• Routing email traffic to the appropriate team member based on email content.
• Processing orders and ensuring that proper documentation is in place prior to doing so.
• Communicating with SLC’s and SA’s or Sales team on current opportunities/activities as engaged.
• Maintaining document organization and support inside of SharePoint/Teams.

Skills

Customer contracts

Microsoft Licensing

Night shift

English communication

Education

Bachelor's degree

Tools

SharePoint

Teams

Job description

Insight is seeking a Licensing Operations Specialist for its Pasig, Philippines hybrid team. You will support day-to-day licensing tasks, including contract documentation, enrollments, quotes, and portal tickets, while ensuring proper documentation and cross‑functional collaboration.

The role requires a bachelor's degree, familiarity with Microsoft Licensing, and a willingness to work night shifts. Office presence is expected post-Covid, with strong English communication and multi‑tasking