Lending Business Specialist

Maya; Mandaluyong; On-site; PHP 500,000 - 900,000; Full time

Job summary

Maya is building an all-in-one money platform in the Philippines. The Lending Business Specialist will use analytical skills to unlock growth opportunities and improve customer experience in lending products.

You will partner with product, risk, tech, and operations to deliver data-driven insights, refine strategies, and support end-to-end data analytics from problem to storytelling. A fast-paced environment suits you.

Qualifications

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Responsibilities

• Monitor and analyze key metrics across the lending funnel to provide insights on Bank customers.
• Refine lending strategies, pricing, and segmentation using data-driven insights.
• Identify growth opportunities across target segments, industries, and ecosystems.
• Collaborate with product, risk, tech, and operations to deliver integrated solutions.
• Lead end-to-end data analytics: problem definition, design, data gathering, analysis, visualization, storytelling.
• Improve customer journey, approval process, and turnaround time.
• Support risk and credit teams to optimize underwriting strategies and frameworks.
• Ensure high quality and accuracy of results.
• Deliver management reports and ad hoc analytics periodically.
• Assist business leads in managing the lending portfolio.
• Track remediation of complaints, regulatory issues, and process gaps.

Skills

Data analysis

Excel

PowerPoint

Tableau

Python

SQL

Education

Bachelor's degree in Business, Finance, Economics, Math, Statistics or related programs

Job description

Our goal is for everyone to make bolder choices with their finances.

To get there, we’re creating an all-in-one ecosystem of financial services for today’s generation of goal-getters. That feat takes extraordinary people–those with the guts to challenge the way things are and transform them into something better.

To be part of Team Maya is to be Bolder for Better.

Overview

As aLending Business Specialist, you will use your analytical skills to unlock growth opportunities and continuously improve customer experience in lending products. You will support the Business through data-driven insights and solutions to achieve organizational goals.

What you will do

• Monitor and analyze key metrics across the lending funnel—acquisition, conversion, utilization, repayment, and retention—to provide valuable insights on Bank customers
• Use data-driven insights to refine lending strategies, pricing, and segmentation
• Identify and unlock growth opportunities across target segments, industries, and ecosystems
• Collaborate with internal teams (product, risk, tech, operations) to deliver integrated solutions
• Engage in the end-to-end lifecycle of data analytics from problem identification, technical design, implementation of requirements, data gathering, analysis, data visualization, and storytelling.
• Continuously improve customer journey, approval process, and turnaround time
• Work closely with risk and credit teams to optimize underwriting strategies and frameworks
• Ensure high quality and accuracy of results.
• Deliver management reports and analytics periodically, as well as, ad hoc reporting.
• Assist the business leads in managing the lending portfolio.
• Track and facilitate remediation of complaints, regulatory issues, and process gaps in relation to lending products.

What we are looking for

• Bachelor’s degree in Business, Finance, Economics, Math, Statistics or related programs
• At least 2-3 years of experience in business development, growth roles, or project management
• General understanding of financial management, credit, and risk management
• Ability to analyze data, customer behavior, and market trends to drive decisions
• Experience in building business cases and designing scalable processes for lending operations and growth
• Advanced knowledge in Excel and PowerPoint, Tableau or similar data visualization software
• Proficiency in statistical programming languages (R, Python, NumPy, MatLab, SQL) is an advantage
• Strong communication skills
• Thrives in a fast-paced, high growth environment

About Us

Maya is the all-in-one money platform that is bringing Filipinos bolderways to master their money.It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today’s generation of moneymakers through cutting edge technology.

Welead millions of Filipinos – consumers, businesses, communities, and government agencies alike – into a version of the current digital economy that’s more inclusive, transparent, and empowering than ever.

We arepowered by the country’s only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services.

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph/