Legal Operations Analyst

Bon Secours; Taguig; Hybrid; PHP 800,000 - 1,200,000; Full time

Job summary

Bon Secours is seeking a Legal Operations Analyst to partner with the Legal Network and cross-functional teams to drive efficiency across services. The role focuses on implementing and managing critical tools, developing dashboards, and delivering actionable insights to support decision-making for internal clients and stakeholders.

You will design processes, manage workflows, and mentor staff while leading data and reporting initiatives to improve legal operations and service delivery within the

Qualifications

• Bachelor's in legal studies, Healthcare Administration, Business, Health Information Management, Industrial Engineering or related field is required.
• 3+ years in a legal department, law firm, large org, or professional services is required.
• 5 years in systems and process transformation and data insights.

Responsibilities

• Partner with leadership to translate priorities into actionable processes, systems and workflows.
• Assist with implementing and managing mission-critical tools for Legal, including contract management and electronic billing.
• Collaborate to deliver strategic and operational initiatives for the Legal Network.
• Innovate with internal clients and Shared Service stakeholders to improve client experiences.
• Serve as Co-System Administrator for Legal Network technology solutions.
• Develop training modules and conduct sessions for systems, policies and technologies.
• Manage and support projects ensuring process improvement objectives are met.
• Perform data input, analysis and insight generation through systems and apps.
• Establish and maintain data and reporting frameworks for accurate data capture.
• Design and build dashboards and reports to generate actionable insights.

Skills

Organizational skills

Problem solving

Process documentation

Strategy execution

Excel (VBA, PivotTables)

Microsoft Office

Reporting and dashboards

Stakeholder management

Training/change management

Workflow design

Education

Bachelor's in legal studies or related field

Tools

iManage

CounselLink

Meditract/Symplretc

Job description

The Legal OperationsAnalystwill partner closely with the entire Legal Network team, internal clients and other shared service partners such as Finance, IT, and HR to drive efficiency,innovateand improve internal client experiences.The Legal OperationsExpertsupports all aspects of the information technology systemsmaintainedby or on behalf of the Legal Networkandis responsible forgenerating actional insights through dashboards and reporting to support decision-making across stakeholders.The LegalOperationsExpertwill support special projectsas needed.

Essential Job Functions:

• Partner with theleadership teamto translate strategic priorities into actionable processes, systems, and workflows, to improvethe day-to-day efficiency and effectiveness within the Ministry.

• Assistwith implementing and managing all mission-critical tools and software for Legal and the Ministry including, but not limitedtocontract management systems,ElectronicBilling, entity management, service of process and Legal Holds.

• Collaborate withleadershipto deliver strategic and operational initiatives for theLegal Network byidentifyingwhere process improvement activities can be deployed.

• Collaborate with all members of the Legal Network, as wellas organized-wide internal clients and other Shared Service stakeholders, to innovate and improve internal client experiences.

• Serves as theCo-System Administratorfor technology solutions owned by the LegalNetworkassistingwith the development of legal and workflow templates and the intake processes.

• Manage the creation of training modules and provide training sessions totheLegalNetwork andotherinternal clients onsystems,policiesand other technologies.Mentor junior staff and contribute to team process improvements.

• Manage and support projects ensuring theobjectivesof the process improvement initiatives are understood and delivered.

• Performsdata input,data analysis and insight generation through systems and applications

• Establish andmaintaindata and reporting frameworks with systems to enableaccurateand consistent data capture

• Design and build dashboards and reports to generate actionable insights for internal stakeholders.

• Keep current on industry trends and areas of interest through theutilizationof industry research and knowledge resources.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees maybe requiredto perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

• Bachelor'sin legal studies, Healthcare Administration, Business, Health Information Management,Industrial Engineering,or a Related Field (required)

Work Experience

• At least3years ofexperience in a legal department, law firm, large corporation, or professional services company (required)

• 5 years of experience in systems and processtransformation and dataand insights

Skills

• Strong organizational skills

• Problem Solving skills

• Ability to develop clear process and procedures aligned with legal strategy

• Ability to execute strategy and implement innovative solutions to support the Ministry

• Strong Excel skills including experience with VBA-coding,pivottablesand formulas

• Microsoft Office experience

• Legal technology platforms experience (iManage,CounselLink,Meditract/Symplretc)

• Experience building reports and dashboards

• Process improvement exposure

• Stakeholder management in matrix organizations

• Training or change management experience

• Strong documentation and workflow design skills