Legal Services Expert

Create Synergies Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Create Synergies Inc. in the Philippines is seeking a role focused on supporting and optimizing legal operations. The candidate will enhance workflows, templates, and intake processes, while maintaining and improving legal technology platforms and documentation.

The position emphasizes collaboration with attorneys and cross-functional teams, driving automation, and delivering efficient service across the Legal function. Training and guidance on systems will be provided.

Responsibilities

• Support and optimize legal operations by improving workflows, processes, and service delivery.
• Administer, maintain, and enhance legal technology platforms, systems, and tools used by the Legal function.
• Develop, configure, and maintain legal templates, intake processes, workflows, and system documentation.
• Monitor legal operations through reports, dashboards, and performance metrics to identify trends and drive operational improvements.
• Collaborate with attorneys, legal professionals, and cross-functional stakeholders to support legal initiatives and ensure efficient service delivery.
• Lead or support process improvement, automation, and legal transformation initiatives to enhance operational efficiency.
• Provide user support, training, and guidance on legal systems, tools, and best practices.
• Assist with the implementation, testing, and continuous improvement of legal technology solutions and operational processes.
• Maintain accurate documentation, system records, and operational procedures while ensuring confidentiality and compliance with organizational standards.
• Participate in project management activities, change initiatives, and continuous improvement efforts supporting the Legal Shared Services function.

Job description

• Support and optimize legal operations by improving workflows, processes, and service delivery.
• Administer, maintain, and enhance legal technology platforms, systems, and tools used by the Legal function.
• Develop, configure, and maintain legal templates, intake processes, workflows, and system documentation.
• Monitor legal operations through reports, dashboards, and performance metrics to identify trends and drive operational improvements.
• Collaborate with attorneys, legal professionals, and cross-functional stakeholders to support legal initiatives and ensure efficient service delivery.
• Lead or support process improvement, automation, and legal transformation initiatives to enhance operational efficiency.
• Provide user support, training, and guidance on legal systems, tools, and best practices.
• Assist with the implementation, testing, and continuous improvement of legal technology solutions and operational processes.
• Maintain accurate documentation, system records, and operational procedures while ensuring confidentiality and compliance with organizational standards.
• Participate in project management activities, change initiatives, and continuous improvement efforts supporting the Legal Shared Services function.