Legal Assistant

Doxa; Philippines; Remote; PHP 391,000 - 614,000; Full time

Job summary

DOXA is seeking a Legal Assistant to support the operations team with administrative tasks, records management, scheduling, and client conflict resolution. This full-time, remote position requires based in the Philippines with advanced English communication.

You will coordinate training, monitor internal records for accuracy and compliance, and help streamline processes across Philippine and international teams, contributing to efficient day-to-day operations and data reporting.

Qualifications

• Education: Associate's degree in Business Administration, Legal Studies, or a related field preferred but not required.
• Experience: Minimum of 2 years of experience in a legal or administrative support role; experience in operations support, record management, or client service is a plus; relevant certifications in administrative support or legal assistance are a plus.
• Skills: Proficiency in office software (e.g., MS Office, Google Workspace); ability to handle confidential information with discretion; excellent communication and interpersonal skills; skilled in record management and review, scheduling and coordination, conflict resolution tracking, and reporting and data analysis.
• Characteristics: Strong organizational and multitasking skills; detail-oriented with strong problem-solving abilities.

Responsibilities

• Provide comprehensive support to the operations team, including administrative assistance, task coordination, and ensuring smooth day-to-day operations, while assisting with implementing and improving operational processes and workflows.
• Conduct regular reviews of internal records to ensure accuracy, completeness, and compliance with company policies and legal requirements, and organize and maintain documentation for easy access and retrieval.
• Coordinate and schedule training sessions for staff members, ensuring programs are well-organized, communicated effectively, and that resources and materials are prepared.
• Manage and prepare fortnightly schedules and reports, tracking progress on key initiatives and summarizing operational activities to support decision-making and operational planning.
• Track and manage client conflict resolution efforts, recording issues, monitoring resolution progress, and maintaining records of client interactions and outcomes.

Skills

MS Office

Google Workspace

Confidential information handling

Communication

Scheduling

Record management

Conflict resolution tracking

Data analysis

Education

Associate's degree in Business Administration / Legal Studies

Job description

Our Company
At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.
What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.

The Role:
We're seeking a Legal Assistant. This role is designed for someone with strong organizational and multitasking skills who can provide essential support in managing internal records, scheduling, and client conflict resolution.
You'll play a key role in supporting the operations team, handling administrative and operational tasks that maintain operational efficiency and ensure effective communication within the team.

Location: Must be in The Philippines – Remote.
Environment: Philippines and International Teams.
Language: Advanced English (B2+ - C1).
Timezone: Monday to Friday – [Schedule].
Contract: Full Time

Requirements:

• Education: Associate's degree in Business Administration, Legal Studies, or a related field preferred but not required.
• Experience: Minimum of 2 years of experience in a legal or administrative support role; experience in operations support, record management, or client service is a plus; relevant certifications in administrative support or legal assistance are a plus.
• Skills: Proficiency in office software (e.g., MS Office, Google Workspace); ability to handle confidential information with discretion; excellent communication and interpersonal skills; skilled in record management and review, scheduling and coordination, conflict resolution tracking, and reporting and data analysis.
• Characteristics: Strong organizational and multitasking skills; detail-oriented with strong problem-solving abilities.

Responsibilities:

• Provide comprehensive support to the operations team, including administrative assistance, task coordination, and ensuring smooth day-to-day operations, while assisting with implementing and improving operational processes and workflows.
• Conduct regular reviews of internal records to ensure accuracy, completeness, and compliance with company policies and legal requirements, and organize and maintain documentation for easy access and retrieval.
• Coordinate and schedule training sessions for staff members, ensuring programs are well-organized, communicated effectively, and that resources and materials are prepared.
• Manage and prepare fortnightly schedules and reports, tracking progress on key initiatives and summarizing operational activities to support decision-making and operational planning.
• Track and manage client conflict resolution efforts, recording issues, monitoring resolution progress, and maintaining records of client interactions and outcomes.

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