Learning Operations

Coforge Limited; Muntinlupa; On-site; PHP 520,000 - 720,000; Full time

Job summary

Cforge Limited in the Philippines is seeking a Learning Operations professional to oversee end-to-end learning activities using the Global Learning Management System (LMS). The role requires coordinating training logistics, supporting design and delivery, and ensuring programs adhere to internal policies and standards.

The candidate will manage day-to-day operations, leverage SuccessFactors for data collection and reporting, and respond to HR Helpdesk requests, helping drive continuous

Qualifications

• Minimum 2 years of relevant experience in learning operations.

Responsibilities

• Coordinate and support training operations including instructor-led, virtual, and hybrid training.
• Manage day-to-day training operations to align with policies and processes.
• Support training design and delivery for engaging learning.
• Coordinate logistics for sessions, venues, and resources.
• Use SuccessFactors to manage end-to-end learning activities.
• Collect and report data (registration, attendance, completion, demographics) for evaluation.
• Ensure compliance with industry standards, regulations and internal policies.
• Handle learning-related tickets from HR Helpdesk.

Skills

End-to-end learning ops

Tools

SuccessFactors

Job description

Skills: Coordinated and managed end-to-end learning activities through the Global Learning Management System (LMS)

Experience: At least 2 years of relevant experience

We at Coforge are hiring Learning Operations with the following skillset:

• Support training operations by implementing our training strategies and plans to enhance the skills and capabilities of our organization's workforce.
• Responsible for day-to-day training operations for instructor led training, virtual instructor led training, hybrid training, training events etc – ensuring that all training programs are efficiently implemented and aligned with our training policies and processes.
• Provide support or assistance to training design and delivery for creative and positive learning engagement.
• Coordinate logistics for training sessions, including scheduling, local venue arrangements, and resource allocation, training communications.
• Utilise the Global Learning Management System (SuccessFactors) to manage end-to-end learning operational activities.
• Collate, review and report training related data such as registration, participation, attendance, completion, learner demographics etc to allow training evaluation and continuous improvement for future programme delivery.
• Ensure that all training initiatives comply with the industry standards, regulations, and internal policies.
• Handle learning related tickets from HR Helpdesk.