Learning Systems & Analytics Specialist

Manpower Outsourcing Services, Inc.; Taguig; Hybrid; PHP 480,000 - 720,000; Full time

Job summary

Manpower Outsourcing Services, Inc. is seeking a Learning Systems & Analytics / L&D Operations professional to administer LMS platforms, publish learning content, and build dashboards. You will analyse learning data to drive improvements in adoption and business outcomes, collaborating with HR, L&D, IT, and SMEs.

The role requires strong Excel skills, experience with LMS, and the ability to translate data into actionable insights while maintaining data quality and governance.

Qualifications

• Bachelor's degree in a related field.
• 2–4 years of experience in Learning & Development or learning operations.
• Experience administering or supporting LMS including user management and content publishing.
• Proficient in Excel and able to prepare dashboards, reports, and data analysis.
• Knowledge of Power BI or similar data visualization tools is an advantage.
• Strong analytical and problem-solving skills with attention to data quality.
• Experience managing learning content, records, and data with accuracy and confidentiality.
• Good communication and stakeholder management skills across HR, L&D, IT, vendors, and SMEs.

Responsibilities

• Administer LMS platforms, troubleshoot issues, and coordinate with IT/vendors.
• Publish and maintain learning content with quality, accessibility, and governance.
• Build dashboards and reports on participation, completion, compliance, and development.
• Analyse learning data to identify trends and improve adoption and outcomes.
• Collaborate with L&D, HR, and business teams on capability-building programs.
• Standardise processes and improve data quality and learning operations.

Skills

Excel proficiency

Data analysis

Stakeholder management

Communication

Problem solving

Attention to detail

Education

Bachelor's degree in HR, Psychology, Education, IT, Business Administration or related field

Tools

LMS platforms

Power BI

Microsoft Excel

Job description

About the role

This is a Learning Systems & Analytics / L&D Operations position responsible for administering learning management systems, managing learning content, building reports and dashboards, and analysing learning data to drive improvements in adoption and business outcomes.

Key responsibilities

• Administer LMS/platforms, troubleshoot issues, maintain systems, and coordinate with IT/vendors
• Publish and maintain learning content while ensuring quality, accessibility, and governance
• Build dashboards and reports covering participation, completion, compliance, capability development, and effectiveness
• Analyse learning data, identify trends, and recommend improvements to adoption and business outcomes
• Work with L&D, HR, business teams, and SMEs on capability-building programmes
• Standardise processes, improve data quality, and streamline learning operations

Qualification

• Bachelor's degree in Human Resources, Psychology, Education, Information Technology, Business Administration, or a related field
• 2–4 years of relevant experience in Learning & Development, learning operations, LMS administration, HR systems, or a related role
• Experience administering or supporting Learning Management Systems (LMS), including user management, course enrolment, content publishing, and issue resolution
• Proficient in Microsoft Excel and experienced in preparing dashboards, reports, and data analysis
• Knowledge of Power BI or other data visualization tools is an advantage
• Strong analytical and problem-solving skills, with the ability to translate learning data into meaningful insights and recommendations
• Experience managing learning content, records, and data while maintaining accuracy, consistency, accessibility, and confidentiality
• Strong attention to detail and commitment to data quality and process governance
• Good understanding of learning and development processes, training administration, and capability-building initiatives
• Strong communication and stakeholder management skills, with the ability to collaborate effectively with HR, L&D teams, IT, vendors, business stakeholders, and subject matter experts
• Willing to work in a HYBRID Set up at BGC, Taguig
• Willing to work in a DAYSHIFT Schedule