Learning Experience Designer — Hybrid (US Hours)

LanguageLine Solutions UK; Philippines; Hybrid; PHP 450,000 - 750,000; Full time

Job summary

PSG Global Solutions is seeking an Instructional Design Officer to design, develop, and continuously improve learning solutions that drive business performance and learner success. You will collaborate with SMEs to identify needs, design engaging content, and manage projects end-to-end.

Ideal candidates have experience in instructional design, eLearning development, or training program management, with ADDIE/SAM methodologies and proficiency in Storyline, Rise, and Captivate.

Qualifications

• 2–4 years of experience in instructional design or related learning and development functions.
• Proficiency with ADDIE, SAM, or similar instructional design frameworks.
• Experience with Articulate Storyline, Rise, and Adobe Captivate.
• Experience administering or managing content within an LMS.
• Ability to manage learning projects from analysis through implementation.
• Strong collaboration, stakeholder management, and communication skills across functions.
• Experience incorporating multimedia, learner engagement, or gamification into learning solutions (preferred).
• Willingness to work in a hybrid arrangement in Makati and follow US business hours.

Responsibilities

• Conduct learning needs analysis with SMEs and stakeholders to identify performance gaps.
• Design and develop instructor-led, virtual, and eLearning content aligned with business goals.
• Independently create storyboards, learning materials, assessments, and interactive experiences.
• Manage and maintain learning content within the LMS, ensuring accuracy and accessibility.
• Track learner participation, completion, and performance data; generate insights for stakeholders.
• Evaluate feedback and support learning effectiveness measurements.
• Design assessments, knowledge checks, and evaluation methods to measure outcomes.
• Apply adult learning principles and instructional design methodologies to engage learners.
• Own project timelines, stakeholder communication, and learning deliverables.

Skills

Instructional design

eLearning development

Learning program management

Stakeholder management

Communication

Analytical mindset

Gamification

Hybrid work readiness

Tools

Articulate Storyline

Rise

Adobe Captivate

LMS

Job description

PSG Global Solutions is seeking an Instructional Design Officer to design, develop, and continuously improve learning solutions that drive business performance and learner success. You will collaborate with SMEs to identify needs, design engaging content, and manage projects end-to-end.

Ideal candidates have experience in instructional design, eLearning development, or training program management, with ADDIE/SAM methodologies and proficiency in Storyline, Rise, and Captivate.