Instructional Design Officer

PSG Global Solutions Inc.; Makati; On-site; PHP 300,000 - 540,000; Full time

Job summary

PSG Global Solutions Inc. is seeking an Instructional Design Officer in Makati to lead design, development, and optimization of learning solutions that drive business results.

You will collaborate with SMEs to identify needs, develop engaging content, and manage projects from concept through implementation. You will apply ADDIE/SAM methodologies, create storyboards and assessments, and manage LMS content while measuring learning impact.

Qualifications

• 2–4 years of experience in instructional design or related roles.
• Knowledge of ADDIE, SAM or similar frameworks.
• Proficient in eLearning authoring tools (Articulate Storyline, Rise, Captivate).
• Experience administering or managing LMS content.
• Strong project ownership from analysis to implementation.
• Experience designing assessments and learning measurements.
• Strong collaboration and stakeholder management across functions.
• Analytical mindset with ability to interpret learning data.
• Experience with multimedia, gamification in learning preferred.

Responsibilities

• Lead design, development, and continuous improvement of learning solutions.
• Partner with stakeholders and SMEs to identify needs and strategies.
• Create storyboards, materials, assessments, and interactive experiences.
• Manage LMS content and ensure accuracy and accessibility.
• Track participation, completion, and performance data; generate insights.
• Evaluate feedback and support learning effectiveness measurements.
• Design assessments and evaluation methods to measure outcomes.
• Apply adult learning principles and learning technologies to boost engagement.
• Own project timelines and stakeholder communications for timely delivery.
• Leverage multimedia, gamification, and innovative approaches to enhance learning.

Skills

Instructional design

eLearning development

Project management

Stakeholder communication

Learning analytics

Tools

Articulate Storyline

Rise

Adobe Captivate

LMS admin

Job description

About the role

We are on the lookout for an Instructional Design Officer to lead the design, development, and continuous improvement of learning solutions that drive business performance and learner success. You will partner with business stakeholders and Subject Matter Experts (SMEs) to identify learning needs, recommend instructional strategies, develop engaging learning content, and manage learning projects from concept to implementation. You will evaluate learning effectiveness, provide data-driven recommendations, and ensure learning solutions align with business objectives and learner needs.

Key responsibilities

• Conduct learning needs analysis with SMEs and stakeholders to identify performance gaps and recommend appropriate learning solutions.
• Design and develop instructor-led, virtual, and eLearning content aligned with business goals and learning objectives.
• Independently create storyboards, learning materials, assessments, and interactive learning experiences.
• Manage and maintain learning content within the Learning Management System (LMS), ensuring accuracy and accessibility.
• Track learner participation, completion, and performance data; generate insights and recommendations for stakeholders.
• Evaluate feedback, recommend learning improvements, and support learning effectiveness measurements.
• Design assessments, knowledge checks, and evaluation methods that accurately measure learning outcomes and business impact.
• Apply adult learning principles, instructional design methodologies, and learning technologies to enhance learner engagement and retention.
• Own project timelines, stakeholder communication, and learning deliverables to ensure successful and timely implementation.
• Leverage multimedia, gamification, and other innovative learning approaches to improve the learner experience.

About you

• At least 2-4 years of experience in instructional design, eLearning development, learning program management, or related learning and development functions.
• Strong working knowledge of instructional design methodologies such as ADDIE, SAM, or similar frameworks.
• Proficiency in eLearning authoring tools such as Articulate Storyline, Rise, Adobe Captivate, or similar platforms.
• Experience administering or managing content within a Learning Management System (LMS).
• Demonstrated ability to independently manage learning projects and deliverables from analysis through implementation.
• Experience designing assessments, evaluations, and learning measurement strategies.
• Strong collaboration, stakeholder management, and communication skills across multiple business functions.
• Analytical mindset with the ability to interpret learning data and recommend improvements based on insights.
• Experience incorporating multimedia, learner engagement strategies, or gamification principles into learning solutions is preferred.