Learning Experience Designer & LMS Specialist

SSG; Manila; On-site; PHP 446,000 - 781,000; Full time

Job summary

SSG is seeking a Learning and Development specialist to work with SMEs and the Training team to design, develop, and deliver engaging learning content for APAC client programs. The role involves producing eLearning, virtual class content, and instructor-led sessions using sound instructional design principles.

The position also covers LMS administration duties including enrollment, reporting, and course creation, with emphasis on applying adult learning principles and standards like SCORM.

Qualifications

• Learning and Development experience; BPO call center experience is a plus.
• Experience developing course curriculum including maps, content, quizzes and interactive exercises.
• Experience controlling Learning Management Systems.
• Proficiency in a design tool such as Adobe Illustrator or Canva.
• Ability to learn the business' products and processes quickly.
• Fluency in English is required.
• Excellent written and verbal communication, plus presentation skills.
• Interpersonal skills with professional diplomacy.
• Strong consulting, problem solving and analytical skills with attention to detail.
• Ability to organize and prioritize tasks in a fast-paced environment.
• Proficiency with Microsoft Office: Word, PowerPoint, Excel, Outlook, SharePoint.

Responsibilities

• Collaborate with SMEs and Training team to develop engaging content for Client Programs (eLearning, virtual and instructor-led).
• Develop prototypes, storyboards, scripts, course content, simulations and assessments for learning solutions.
• Create learning materials using eLearning authoring tools.
• Ensure LMS administration tasks such as enrollment, reporting, and course creation are performed.
• Apply adult learning principles and SCORM/AICC standards in design and delivery.
• Establish best practices for e-learning development and streamline production processes.

Skills

Learning & Development

English fluency

Communication skills

Microsoft Office

Tools

Adobe Illustrator

Canva

Job description

SSG is seeking a Learning and Development specialist to work with SMEs and the Training team to design, develop, and deliver engaging learning content for APAC client programs. The role involves producing eLearning, virtual class content, and instructor-led sessions using sound instructional design principles.

The position also covers LMS administration duties including enrollment, reporting, and course creation, with emphasis on applying adult learning principles and standards like SCORM.