Learning & Development Program Manager

ePLDT, Inc.; Makati; On-site; PHP 350,000 - 650,000; Full time

Job summary

ePLDT, Inc. is seeking a Learning & Development Administrator to manage end-to-end training processes, maintain accurate training records, and coordinate both in-person and virtual sessions.

You will oversee vendor relationships, support budget planning, and ensure audit-ready documentation within our learning systems. The role emphasizes data-driven decision making, collaboration with finance and management, and proactive process improvements to enhance the effectiveness of learning initiatives

Qualifications

• Bachelor's degree in psychology, Human Resources, Education, Business Administration, or a related field.
• 3-4 years of experience in learning and development or training administration, preferably in a corporate IT or engineering environment.
• Hands-on experience with training databases and e-learning platforms (preferred).
• Strong communication, facilitation, and interpersonal skills.
• Advanced organizational and multitasking abilities with a strong attention to detail.
• Analytical mindset with expertise in data interpretation and visualization.
• Experience in budget management or familiarity with budget planning and tracking.
• Proactive and innovative, with the ability to work independently and in a team setting.

Responsibilities

• Manage and oversee end-to-end processes for training requests, approvals, and schedules using internal systems.
• Maintain accurate and up-to-date training records, certifications, and compliance reports within the company's training databases.
• Organize logistics for in-person and virtual training sessions, including venue arrangements, technology setup, participant tracking, and resource allocation.
• Manage vendor relationships for external training providers, ensuring quality and alignment with company goals.
• Regularly update and maintain training databases to ensure data accuracy and accessibility for reporting and compliance purposes.
• Provide technical and administrative support to trainers and employees regarding training materials and resources.
• Assist in preparing the learning and development budget, including cost estimates for training sessions, materials, and external providers.
• Track and manage training expenditures to ensure alignment with allocated budgets.
• Draft and circulate inter-office memoranda related to budget allocation and approval for training programs.
• Collaborate with finance and management teams to optimize resource allocation and control costs effectively.
• Identify cost-saving opportunities without compromising the quality of learning initiatives
• Ensure all training records, databases, and processes are audit-ready and comply with company policies and regulatory standards.
• Conduct periodic reviews of training documentation to identify and address discrepancies or gaps.
• Collaborate with internal and external auditors during audit processes, providing necessary documentation and explanations.
• Implement corrective actions based on audit findings to enhance compliance and operational efficiency.
• Collaborate in designing and implementing pre-assessments, post-assessments, and other tools to measure the effectiveness of training initiatives.
• Collect and analyze training feedback and metrics from databases to identify trends, gaps, and opportunities for improvement.
• Create visual reports and presentations to communicate training impact and progress to management.
• Lead the development and refinement of training modules based on data-driven insights and organizational priorities.
• Propose innovative training solutions and stay updated on the latest trends in learning and development.

Skills

Communication skills

Facilitation

Interpersonal skills

Data interpretation

Attention to detail

Education

Bachelor's degree (psychology, HR, education, BA/Business)

Tools

Training databases

E-learning platforms

Job description

ePLDT, Inc. is seeking a Learning & Development Administrator to manage end-to-end training processes, maintain accurate training records, and coordinate both in-person and virtual sessions.

You will oversee vendor relationships, support budget planning, and ensure audit-ready documentation within our learning systems. The role emphasizes data-driven decision making, collaboration with finance and management, and proactive process improvements to enhance the effectiveness of learning initiatives