Learning & Development Manager

Q2 HR Solutions Inc.; Mandaluyong; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Q2 HR Solutions Inc. is seeking an experienced Learning & Development Manager to build and lead the company-wide training function across our food & beverage, retail, and distribution businesses in Metro Manila.

You will design, implement, and evaluate learning programs, develop onboarding and leadership training, create skills matrices and SOPs, and lead the training team as we open new stores. Travel to company sites and occasional early mornings or weekends are expected.

Qualifications

• Bachelor's degree in a related field.
• 5+ years in Learning & Development, including 2+ years leading a training team.
• Experience designing and implementing training programs from the ground up.
• Experience in food & beverage, retail, hospitality, or distribution preferred.
• Strong facilitation, coaching, and stakeholder management skills.
• Willing to travel regularly and conduct occasional early morning or weekend sessions.

Responsibilities

• Design, implement, and evaluate learning and development programs across all business units.
• Develop technical, service, sales, leadership, and onboarding training programs.
• Create skills matrices, certification standards, SOPs, and training materials.
• Lead and develop the training team while supporting new store/site openings.
• Conduct site visits, training audits, and coaching to improve operational performance.
• Measure training effectiveness through business outcomes such as productivity, quality, service, and sales.

Skills

Facilitation

Coaching

Stakeholder management

Education

Bachelor's degree in a related field

Job description

Learning & Development Manager
Location: Metro Manila (Ortigas / Mandaluyong) | Full-time

We're looking for an experienced Learning & Development Manager to build and lead our company-wide training function across our growing food & beverage, retail, and distribution businesses.

Key Responsibilities

• Design, implement, and evaluate learning and development programs across all business units.

• Develop technical, service, sales, leadership, and onboarding training programs.

• Create skills matrices, certification standards, SOPs, and training materials.

• Lead and develop the training team while supporting new store/site openings.

• Conduct site visits, training audits, and coaching to improve operational performance.

• Measure training effectiveness through business outcomes such as productivity, quality, service, and sales.

Qualifications

• Bachelor's degree in a related field.

• At least 5 years' experience in Learning & Development, including 2 years leading a training team or function.

• Proven experience designing and implementing training programs from the ground up.

• Experience in food & beverage, retail, hospitality, or distribution is highly preferred.

• Strong facilitation, coaching, and stakeholder management skills.

• Willing to travel regularly to company sites and conduct occasional early morning or weekend training sessions.

If you're passionate about building people capability and creating high-performing teams, we'd love to hear from you.