Learning and Development Manager (Retail)

Abenson Ventures, Inc.; Quezon City; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Abenson Ventures, Inc. is looking for a learning & development manager to lead training initiatives across the Abenson retail group. You will drive TNA, design multimedia modules, and launch the LMS to upskill frontline staff and corporate teams.

The role emphasizes creating data-driven programs, delivering in-person and virtual sessions, and evaluating ROI to continuously improve training aligned with retail trends.

Qualifications

• Minimum 3 years in Learning & Development, Instructional Design, or Corporate Training with 1–2 years in a managerial role.
• Experience in a retail, FMCG, hospitality, or fast-paced consumer-facing industry preferred.
• Hands-on proficiency with LMS platforms and digital content creation tools.

Responsibilities

• Conduct Training Needs Analysis across stores and head office to identify skill gaps.
• Design, write, and develop engaging training modules and multimedia content.

Skills

Training & development

Public speaking

Storytelling

Data analytics

Instructional design

Tools

Moodle

Canvas

TalentLMS

Articulate Storyline

Canva

Adobe Creative Suite

Video editing

Job description

Job Description

We are seeking a creative, data-driven Learning & Development (L&D) Manager to spearhead the training and growth strategies of our Abenson retail group. In this role, you will be the chief architect of our training programs—from running Training Needs Analysis (TNA) to designing high-impact multimedia modules and launching our Learning Management System (LMS). Your goal is to upskill our frontline store personnel and corporate teams to elevate customer experience and drive retail sales.

Key Responsibilities

• Training Needs Analysis (TNA): Conduct regular assessments across stores and head office to identify skill gaps and performance needs.

• Instructional Design & Digital Creation: Personally design, write, and develop engaging training modules, visual presentations, and interactive digital learning content (videos, e-learning courses).

• LMS Management: Launch, administer, and maintain the company’s Learning Management System (LMS), tracking course completion rates and user engagement.

• Training Delivery: Deliver dynamic, high-energy training sessions (both in-person and virtually) for store leaders, sales personnel, and corporate staff.

• Program Evaluation: Measure the ROI and effectiveness of training programs using data analytics, continuously updating modules based on feedback and retail trends.

Qualifications

• Experience: Minimum of 3 years in Learning & Development, Instructional Design, or Corporate Training, with at least 1-2 years in a managerial role.

• Industry Background: Prior L&D experience in a retail, FMCG, hospitality, or fast-paced consumer-facing industry is highly preferred.

• Technical Tech Stack: Hands‑on proficiency with LMS platforms (e.g., Moodle, Canvas, TalentLMS) and digital content creation tools (e.g., Articulate Storyline, Canva, Adobe Creative Suite, or video editing software).

• Skills: Exceptional presentation, public speaking, and storytelling skills; strong analytical mindset for TNA and reporting.