Learning Delivery and Professional Development Specialist (Insurance Experience Required)

AIA Philippines; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

AIA Philippines is seeking an Implementation/Delivery professional to lead learning and development initiatives for BPI AIA sales teams and stakeholders. You will analyze needs, design training modules, and drive program delivery to meet business objectives.

You will oversee onboarding programs, evaluate outcomes, and continuously improve offerings by leveraging analytics. Collaboration with Partnership Distribution and PA teams is essential.

Qualifications

• Bachelor’s degree preferably in Business Management and/or Human Resources Management; Psychology
• At least 3 years work experience in a similar industry with extensive knowledge in sales training, facilitation, and management.
• Background in Finance, Banking, and Insurance
• Skills: Presentation/Facilitation, Excellent Communication, Problem Solving & Decision-Making, Coaching & Mentoring, Project Management

Responsibilities

• Implementation/Delivery of the Learning and Performance Development Strategy.
• Identify and analyse learning needs through gap analysis, establish training plans, design training classes and training materials on BPI AIA's products and services.
• Develop and deploy learning experiences based on the 6D's of Learning and contribute to the definition, design, and development of the instructional design.
• Delivery of training/learning programs & projects with clear and agreed outcomes from stakeholders from the sales organization.
• Ensure evaluation post-learning performance and use insights and analytics to improve programs & offerings.
• Lead onboarding Training Programs for the different sales channels in BPI AIA and onboarding programs for BPI stakeholders.
• Participate in the training rollout of products, platforms, and technology solutions to BPI AIA sales teams and stakeholders.
• Partner with teams within the Partnership Academy to align training and performance development with business outcomes.

Job description

Implementation/Delivery of the Learning and Performance Development Strategy

• Works with the BPI AIA Sales Management team and BPI stakeholders to identify and analyse learning needs through a thorough conduct of gap analysis, establish training plans, design training classes and training materials on BPI AIA's products and services.
• Works with BPI AIA partners to prioritize and schedule training initiatives that meet business objectives aligned with BPI AIA's strategy on engagement and development.
• Develop and deploy learning experiences based on the 6D's of Learning - contribute to the definition, design, and development of the instructional design then leading the delivery and driving the learning transfer while continuously deploying the necessary support and documentation.
• Delivery of training/learning programs & projects with clear and agreed outcomes from stakeholders from the sales organization.
• Ensure that proper evaluation post-learning performance and use insight and analytics to improve programs & offerings.
• Support and/or lead programs & projects, with clear and shared commitment from Partnership Distribution leaders.
• Conducts and leads Onboarding Training Programs for the different sales channels in BPI AIA as well as onboarding programs for BPI stakeholders.
• Participates in the training rollout of products, platforms, and technology solutions to BPI AIA sales teams and BPI stakeholders.
• Partners with teams within the Partnership Academy and all BPI AIA support teams to align training and performance development programs with business outcomes.

Ways of Working

• Train, mentor, develop, and coach BPI AIA sellers and BPI partners.
• Lead and motivate self and encourage peers and the rest of the PA organization to learn, innovate, challenge, and share information and experiences.
• Support Partnership Distribution workstreams, projects and engagements to new ways of working.
• Respond positively and quickly to changes and new direction to support team and organizational goals.
• Bachelor’s degree preferably in Business Management and/or Human Resources Management; Psychology
• At least 3 years work experience in a similar industry with extensive knowledge in sales training, facilitation, and management.
• Background in Finance, Banking, and Insurance
• Skills: Presentation/Facilitation, Excellent Communication, Problem Solving & Decision-Making, Coaching & Mentoring, Project Management
• Proficient in Microsoft office applications