Learning Delivery and Professional Development Specialist

AIA Philippines; Makati; On-site; PHP 450,000 - 750,000; Full time

Job summary

AIA Philippines is seeking an experienced Learning & Development Specialist to implement and deliver the learning strategy for BPI AIA sales teams and stakeholders. You will analyse learning needs, design training materials, and lead delivery with a focus on learning transfer and impact.

You will onboard sales channels and support rollout of platforms and products, collaborating with the Partnership Academy and other teams to ensure alignment with business outcomes.

Qualifications

• Bachelor’s degree in Business Management and/or Human Resources Management; Psychology
• At least 3 years work experience in a similar industry with extensive knowledge in sales training, facilitation, and management
• Background in Finance, Banking, and Insurance
• Proficient in Microsoft Office applications
• Strong presentation, communication, problem solving, coaching, mentoring and project management skills

Responsibilities

• Works with the BPI AIA Sales Management team and BPI stakeholders to identify and analyse learning needs through gap analysis, establish training plans, design training classes and training materials on BPI AIA's products and services.
• Prioritize and schedule training initiatives that meet business objectives aligned with BPI AIA’s strategy on engagement and development.
• Develop and deploy learning experiences based on the 6D's of Learning, lead delivery and drive learning transfer while deploying necessary support and documentation.
• Deliver training/learning programs & projects with clear outcomes from sales stakeholders; evaluate post-learning performance and use analytics to improve programs.
• Conduct onboarding training programs for different sales channels and stakeholders, and participate in rollout of products, platforms, and technology solutions.
• Partner with Partnership Academy and BPI AIA support teams to align training with business outcomes.
• Train, mentor, develop, and coach BPI AIA sellers and partners; lead and motivate teams to learn, innovate and share information.

Skills

Presentation/Facilitation

Excellent Communication

Problem Solving & Decision-Making

Coaching & Mentoring

Project Management

Microsoft Office Proficiency

Education

Bachelor’s degree in Business Management

Bachelor’s degree in Human Resources Management

Bachelor’s degree in Psychology

Job description

Roles and Responsibilities:

Implementation/Delivery of the Learning and Performance Development Strategy

• Works with the BPI AIA Sales Management team and BPI stakeholders to identify and analyse learning needs through a thorough conduct of gap analysis, establish training plans, design training classes and training materials on BPI AIA's products and services.

• Works with BPI AIA partners to prioritize and schedule training initiatives that meet business objectives aligned with BPI AIA’s strategy on engagement and development.

• Develop and deploy learning experiences based on the 6D's of Learning - contribute to the definition, design, and development of the instructional design then leading the delivery and driving the learning transfer while continuously deploying the necessary support and documentation.

  Delivery of training/learning programs & projects with clear and agreed outcomes from stakeholders from the sales organization.

  Ensure that proper evaluation post-learning performance and use insight and analytics to improve programs & offerings.

  Support and/or lead programs & projects, with clear and shared commitment from Partnership Distribution leaders.

• Conducts and leads Onboarding Training Programs for the different sales channels in BPI AIA as well as onboarding programs for BPI stakeholders.

• Participates in the training rollout of products, platforms, and technology solutions to BPI AIA sales teams and BPI stakeholders.

• Partners with teams within the Partnership Academy and all BPI AIA support teams to align training and performance development programs with business outcomes.

Ways of Working

• Train, mentor, develop, and coach BPI AIA sellers and BPI partners.

• Lead and motivate self and encourage peers and the rest of the PA organization to learn, innovate, challenge, and share information and experiences.

• Support Partnership Distribution workstreams, projects and engagements to new ways of working.

• Respond positively and quickly to changes and new direction to support team and organizational goals.

Minimum Job Requirements:

• Bachelor’s degree preferably in Business Management and/or Human Resources Management; Psychology

• At least 3 years work experience in a similar industry with extensive knowledge in sales training, facilitation, and management.

• Background in Finance, Banking, and Insurance

• Skills: Presentation/Facilitation, Excellent Communication, Problem Solving & Decision-Making, Coaching & Mentoring, Project Management

• Proficient in Microsoft office applications