Learning and Development Specialist

Urquan, Inc.; San Juan; On-site; PHP 450,000 - 700,000; Full time

Job summary

PC Express in San Juan City, Metro Manila, seeks a Learning and Development Supervisor to design, implement, and oversee training programs supporting employee growth and organizational excellence.

Responsibilities include developing materials, supervising delivery, assessing needs, and mentoring junior staff, with a focus on staying current with best practices and emerging learning technologies.

Qualifications

• Bachelor's degree in HR, Psychology, Education, Business Administration or related field.
• 3–5 years in learning and development with supervisory experience.
• Strong knowledge of instructional design and adult learning principles.
• Proficiency with LMS and training technology platforms.
• Excellent presentation and communication skills for diverse audiences.
• Project management capabilities and ability to run multiple initiatives.

Responsibilities

• Design and develop training programs aligned to organizational needs.
• Supervise delivery of learning initiatives across departments.
• Conduct training needs assessments to identify skill gaps.
• Create engaging training materials including manuals and digital content.
• Evaluate training effectiveness using feedback and metrics.
• Mentor junior training staff and stay current with best practices.
• Collaborate with managers to align initiatives with business goals.

Skills

Adult learning theories

Presentation skills

Leadership

Project management

Analytical thinking

Communication

Education

Bachelor's degree in related field

Tools

LMS platforms

E-learning authoring tools

Job description

We are seeking a Learning and Development Supervisor to join PC Express, based in San Juan City Metro Manila. This is a strategic position within our Learning and Organizational Development function. As Learning and Development Supervisor, you will play a pivotal role in designing, implementing, and overseeing training programs that foster employee growth and organizational excellence. This role is essential to our mission of building a skilled, engaged, and high-performing workforce that drives business success.

What you'll be doing

1. Designing and developing comprehensive training programs tailored to organizational needs and employee development goals

2. Supervising the delivery and implementation of learning initiatives across various departments and levels

3. Conducting training needs assessments to identify skill gaps and recommend targeted development solutions

4. Creating engaging training materials, including presentations, manuals, and digital content

5. Monitoring and evaluating the effectiveness of training programs through feedback, assessments, and performance metrics

6. Mentoring and supporting junior training employees

7. Maintaining up-to-date knowledge of industry best practices and emerging learning technologies

8. Collaborating with departmental managers to align training initiatives with business objectives

What we're looking for

1. Bachelor's degree in Human Resources, Psychology, Communication, Education, Business Administration, or a related field

2. Minimum 3-5 years of experience in learning and development

3. Proven supervisory or team leadership experience

4. Strong knowledge of instructional design principles and adult learning theories

5. Proficiency in learning management systems (LMS) and training technology platforms

6. Excellent presentation and communication skills, with the ability to engage diverse audiences

7. Project management capabilities with demonstrated ability to deliver multiple initiatives simultaneously

8. Strong analytical and evaluation skills to assess training effectiveness

9. Professional certifications in training and development are advantageous

10. Willing to work on-site in San Juan City from Monday to Saturday with compressed work schedule

Why Join Our Team?

• Be part of a stable, well-established local retail company with years of proven success.

• Enjoy long-term career opportunities in an industry where people remain at the heart of the business.

• Work in an environment that values customer service, teamwork, and continuous professional growth.

• Build your career with a company committed to investing in its employees and adapting to industry changes.