Organizational Learning & Development Specialist

PM Consulting; Pasig; On-site; PHP 550,000 - 780,000; Full time

Job summary

PM Consulting is seeking an Organizational Learning & Development Specialist to design and deliver training programs, build leaders, and foster a culture of continuous improvement. Based in Pasig, this onsite role supports growth through needs analysis, content development, and program delivery.

You will manage LMS, track training effectiveness, and collaborate with HR and business leaders to align learning with company goals.

Qualifications

• Bachelor's Degree in Psychology, Human Resources, Business Administration, Education, Organizational Development, or a related field
• At least 3 to 5 years of experience in Learning & Development, Corporate Training, Organizational Development, or Talent Management
• Proven track record in conducting training needs analysis and designing corporate learning programs
• Strong facilitation, presentation, and communication skills
• Hands-on experience creating training materials, e-learning content, and competency-based programs
• Familiarity with Learning Management Systems (LMS) and digital learning platforms
• Proficient in Microsoft Office, especially PowerPoint, Excel, and Word
• Strong interpersonal skills with the ability to engage stakeholders across all levels
• Background in telecoms, tech, BPO, shared services, or large corporate environments is a plus

Responsibilities

• Training Needs Assessment & Capability Building: identify skill gaps and learning priorities.
• Learning Program Design & Content Development: create programs, materials, and e-learning modules.
• Training Facilitation & Program Delivery: conduct face-to-face, virtual, and hybrid sessions.
• Learning Administration & Operations: manage schedules, registrations, LMS records and reporting.
• Training Effectiveness & Continuous Improvement: measure impact and drive improvements.
• Leadership & Talent Development Support: assist leadership programs and internal mobility.

Job description

Location: Pasig City

Work Schedule: Dayshift, Monday - Friday

Work Setup: Full Onsite

Overview

We are looking for a driven and people-focused Organizational Learning & Development Specialist to support the growth and capability-building efforts of our workforce. This role is central to designing and delivering meaningful training programs, nurturing future leaders, and fostering a workplace culture that values continuous improvement and learning.

Responsibilities

• Training Needs Assessment & Capability Building
  • Work with business leaders to identify skill gaps and learning priorities across the organization
  • Conduct needs assessments using interviews, surveys, performance data, and organizational reviews
  • Convert business goals into practical, measurable learning solutions
  • Help build competency frameworks and learning pathways tailored to specific roles
• Learning Program Design & Content Development
  • Develop engaging training programs, workshop materials, slide decks, facilitator guides, and e-learning modules
  • Create learning content covering leadership, communication, technical skills, customer service, compliance, and behavioral competencies
  • Tailor materials to different audiences and learning preferences
  • Ensure all content reflects the company's goals, values, and performance standards
• Training Facilitation & Program Delivery
  • Facilitate face-to-face, virtual, and hybrid training sessions for employees at all levels
  • Handle workshops, onboarding programs, team-building activities, and leadership sessions
  • Coordinate training logistics including venue arrangements, scheduling, and external vendor management
  • Provide guidance and coaching to employees and managers regarding development plans
• Learning Administration & Operations
  • Manage training schedules, registrations, attendance records, and documentation
  • Maintain and update the Learning Management System (LMS) and employee development records
  • Prepare training reports, dashboards, and analytics for HR and management
  • Monitor completion of mandatory training and certification requirements
• Training Effectiveness & Continuous Improvement
  • Measure training impact through assessments, feedback forms, observation, and performance data
  • Analyze results and recommend enhancements to improve learning outcomes and knowledge retention
  • Keep up with the latest trends, tools, and best practices in employee learning and development
  • Explore and recommend innovative approaches such as digital learning and blended learning solutions
• Leadership & Talent Development Support
  • Assist in rolling out leadership programs, succession planning, and high-potential employee initiatives
  • Support organizational development and employee engagement projects that strengthen company culture
  • Work with HR and business leaders to promote career growth and internal mobility
  • Contribute to programs that improve employee performance, productivity, and retention

Qualifications

• Bachelor's Degree in Psychology, Human Resources, Business Administration, Education, Organizational Development, or a related field
• At least 3 to 5 years of experience in Learning & Development, Corporate Training, Organizational Development, or Talent Management
• Proven track record in conducting training needs analysis and designing corporate learning programs
• Strong facilitation, presentation, and communication skills
• Hands-on experience creating training materials, e-learning content, and competency-based programs
• Familiarity with Learning Management Systems (LMS) and digital learning platforms
• Proficient in Microsoft Office, especially PowerPoint, Excel, and Word
• Strong interpersonal skills with the ability to engage stakeholders across all levels
• Background in telecoms, tech, BPO, shared services, or large corporate environments is a plus