About us
PCWORX IT Solutions is a dynamic and innovative technology company dedicated to delivering comprehensive IT solutions and services to businesses across various sectors. We pride ourselves on fostering a culture of continuous learning, professional development, and employee engagement. Our commitment to excellence and investment in our people make us an employer of choice in the IT industry. We believe that our employees are our greatest asset, and we are dedicated to supporting their career growth and development.
About the role
We are seeking a Learning and Development Supervisor to join our Human Resources and Training & Development team on a full-time basis at our office in Cubao, Quezon City, Metro Manila. This is an urgent recruitment drive to fill a critical position within our organisation. As Learning and Development Supervisor, you will play a pivotal role in designing, implementing, and managing training and development programmes that enhance the skills and capabilities of our workforce. You will be responsible for identifying training needs, developing learning strategies, and ensuring the effective delivery of training initiatives across the organisation. This role is essential to our mission of building a highly skilled and engaged team that drives organisational success.
Key responsibilities
- Assess and identify training and development needs across all departments and levels within the organisation
- Design, develop, and implement comprehensive training programmes that align with organisational objectives and employee career development goals
- Manage training schedules, resources, and logistics to ensure smooth delivery of learning initiatives
- Deliver engaging training sessions, workshops, and coaching to employees across various technical and soft skills areas
- Evaluate the effectiveness of training programmes through assessments, feedback, and performance metrics
- Maintain detailed training records and produce reports on training activities, attendance, and outcomes
- Stay current with industry best practices and emerging trends in learning and development to continuously improve training quality
- Collaborate with department managers and senior leadership to align training initiatives with business strategy and succession planning
- Manage the training budget and ensure cost-effective delivery of programmes
- Mentor and support junior training staff or coordinators, if applicable
- Develop and maintain training materials, documentation, and learning resources
- Coordinate with external training providers and facilitate partnerships where needed
What we're looking for
- Bachelor's degree in Human Resources, Education, Business Administration, or a related field
- Minimum 3-5 years of experience in training and development, learning management, or a related HR function
- Proven experience in designing and delivering effective training programmes to diverse audiences
- Strong knowledge of adult learning principles, instructional design, and training methodologies
- Experience with Learning Management Systems (LMS) and training software platforms
- Excellent communication and presentation skills with the ability to engage and inspire learners
- Strong organisational and project management skills with attention to detail
- Ability to assess training needs and measure training effectiveness using relevant metrics
- Proficiency in Microsoft Office applications, particularly PowerPoint and Excel
- Exceptional interpersonal skills with the ability to work collaboratively across all levels of the organisation
- Problem-solving mindset and ability to adapt to changing business needs
- Preferred: Experience in the IT or technology industry, familiarity with technical training delivery, or professional training certifications such as CTFL (Certified Training and Facilitation Leader) or ATD (Association for Talent Development) credentials
What we offer
At PCWORX IT Solutions, we are committed to creating a supportive and rewarding work environment for our employees. We offer competitive benefits and opportunities for professional growth, including:
- Competitive salary package commensurate with experience and qualifications
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage
- Professional development opportunities and access to training programmes and certifications
- Career advancement opportunities within a growing organisation
- Flexible working arrangements where applicable to support work-life balance
- Collaborative and inclusive workplace culture that values innovation and creativity
- Performance-based recognition programs
- Supportive management and mentorship opportunities