Learning Administration Specialist

International Business Machines Corporation; Quezon City; On-site; PHP 279,000 - 424,000; Full time

Job summary

IBM Philippines is seeking a Learning Admin to support End-to-End Learning administration for client projects. You will assist instructors, learners, and learning teams with day-to-day activities to deliver training across regions.

Responsibilities include creating courses in the LMS, setting up classes with schedules and locations, roster management, sending notifications, and compiling evaluation summaries. Proactive communication and basic Excel skills are preferred.

Qualifications

• Bachelor’s/College degree, preferably Human Resources or equivalent.
• Similar work experience in a BPO or fast-paced setting.
• Good English communication skills (verbal & non verbal).
• Basic computer and internet navigation skills.
• Amenable to shifting/night schedule.
• Basic MS Excel.

Responsibilities

• Create and manage Learning courses in the client LMS.
• Create and manage classes with start/end dates, location, instructor.
• Roster management for registrations/cancellations.
• Notify employees about upcoming classes via email and other channels.
• Handle pre-, in-, and post-session activities and duties.
• Trigger feedback surveys after classes.
• Process completion credits based on hours.
• Prepare and share evaluation summaries from surveys.
• Provide standard Learning reports on request.
• Handle Learning-related queries via approved channels.
• Understand Learning process flow and SLA requirements.

Skills

English communication

MS Excel

Computer basics

Education

Bachelor’s degree

Tools

ERP systems

Job description

IBM Philippines is seeking a Learning Admin to support End-to-End Learning administration for client projects. You will assist instructors, learners, and learning teams with day-to-day activities to deliver training across regions.

Responsibilities include creating courses in the LMS, setting up classes with schedules and locations, roster management, sending notifications, and compiling evaluation summaries. Proactive communication and basic Excel skills are preferred.