Korean-Speaking Learning Admin (Bilingual)

IBM; Philippines; On-site; PHP 360,000 - 420,000; Full time

Job summary

IBM Philippines seeks an learning administration professional to manage end-to-end learning operations for a client project. You will coordinate courses, sessions, rosters, and communications to ensure smooth delivery of training across regions.

The role requires a Bachelor's degree, strong English, basic Excel, and willingness to work rotating shifts. Proficiency in Korean is a plus, and ERP experience is desirable.

Qualifications

• Bachelor's/College degree in HR or equivalent is required.
• Experience in a BPO or similar fast-paced setting.
• Good English communication skills (verbal & non verbal).
• Basic computer and internet navigation skills.
• Amenable to working in shifting/night schedule.
• Basic MS Excel proficiency.
• Proficient in Korean language (Reading, Writing, Speaking, Listening).

Responsibilities

• Create and manage Learning courses in the client Learning Management System based on approved requests.
• Plan and manage classes/sessions with start/end dates, time, location, and instructor.
• Roster management for registrations and cancellations.
• Notify employees about upcoming classes via email (notifications, joining instructions).
• Handle pre-, in-, and post-session activities and duties as needed.
• Trigger feedback surveys for completed classes and process completion credits.
• Prepare and share evaluation summaries from participant surveys.
• Provide standard Learning reports on request.
• Address Learning-related queries through approved channels.
• Ensure understanding of Learning process flow and adhere to SLAs.

Skills

English communication

MS Excel

Korean language

Shift work

Education

Bachelor's degree

Tools

Learning Management System

Job description

IBM Philippines seeks an learning administration professional to manage end-to-end learning operations for a client project. You will coordinate courses, sessions, rosters, and communications to ensure smooth delivery of training across regions.

The role requires a Bachelor's degree, strong English, basic Excel, and willingness to work rotating shifts. Proficiency in Korean is a plus, and ERP experience is desirable.