Lead Technician

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI); Pateros; On-site; PHP 420,000 - 640,000; Full time

Job summary

Jones Lang LaSalle (JLL) Philippines is seeking a Lead Technician to provide technical leadership in maintaining building systems. The role oversees a team of technicians, ensures safety compliance, and sustain optimal building performance to support tenant satisfaction and asset value.

The position requires 5–7 years in building maintenance, 2–3 years in supervision, and strong knowledge of HVAC, electrical, plumbing, BAS, and CMMS tools.

Qualifications

• High school diploma or equivalent required; technical certification or associate degree preferred.
• 5-7 years of experience in building maintenance or facilities operations.
• 2-3 years of supervisory or lead experience.
• Experience with commercial building systems and equipment.

Responsibilities

• Lead daily facilities maintenance operations and supervise technicians.
• Oversee safety standards and maintain building performance for tenants.
• Attend to general employee requests, set-up, minor repairs, AC adjustments.
• Inspect buildings for safety, plan and report major repair needs.
• Coordinate repairs with FM team or local contractors.
• Ensure timely response to work orders and KPI compliance.
• Provide site walkthroughs and document faults for rectification.

Education

High school diploma or equivalent

Technical certification or associate degree

5-7 years of experience in building maintenance or facilities operations

2-3 years of supervisory or lead experience

Experience with commercial building systems and equipment

Tools

CMMS software

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Title: Lead Technician

Department: Facilities Management / Engineering / Operations

Position Summary: The Lead Technician provides technical leadership and hands‑on expertise in maintaining building systems and equipment. This role oversees daily maintenance operations, leads a team of technicians, ensures compliance with safety standards, and maintains optimal building performance to support tenant satisfaction and asset value.

Main Responsibilities

• Multi-trade skills - electrical, mechanical, plumbing and carpentry.
• Manage day-to-day facilities operations by maintaining a world-class working environment to create a wonderful workplace experience for its employees.
• Attend to general employee request, set‑up, minor repair, AC adjustment, etc.
• Inspecting buildings to confirm safety standards, identifying, planning, and reporting major areas needs for repair.
• Assist in special events within the office
• Assist with critical out-of‑hours issues & participate as a key team member in responses to emergency situations when necessary.
• Multi-skilled technician is expected to respond to a service call and make a determination if it can resolve locally after obtaining the required parts and tools.
• Coordinate the repair with the FM team and/or local contractor.
• Multi-skilled technicians have technical knowledge, experience, maturity of the site maintenance deliverables and can produce/handwrite shop drawings.
• Regular sites walk through inspection, documentation of faults found, reporting of faults, recommendation to rectify faults, rectification, updating of status until closure of fault.

Service Delivery

• Coordinate with FM team and/or local contractor if can't be repaired locally by the handyman / MST.
• Coordinates with Facilities Manager, fellow MSTs, coordinators, HK personnel, landlord personnel and vendors to ensure that all tasks will run according to plan.
• Conduct daily walkthroughs to ensure a world-class working environment.
• Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
• Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained and the provision of a safe workplace.
• Provide information and directions to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
• Provide events support, meeting and conference facilities as required.
• Other duties that may include but are not limited to equipment maintenance, landlord relations and management of building access passes.

Client Relationship Management

• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
• Deliver an exceptional quality of service, as reflected by client feedback.
• Coordinate site operations in accordance with all agreed policies, procedures and contract scope

Required Qualifications

Education and Experience

• High school diploma or equivalent required; technical certification or associate degree in a related field preferred
• 5-7 years of experience in building maintenance or facilities operations
• 2-3 years of supervisory or lead experience
• Experience with commercial building systems and equipment

Technical Skills

• Strong working knowledge of HVAC, electrical, plumbing, and mechanical systems
• Familiarity with building automation systems (BAS) and energy management
• Ability to read and interpret blueprints, schematics, and technical manuals
• Proficiency with CMMS software and basic computer applications

Certifications (Preferred)

• HVAC certification or EPA Universal CFC certification
• Electrical or plumbing license (where applicable)
• OSHA 10 or 30-hour safety certification
• CPR/First Aid certification

Competencies

• Strong leadership and team management abilities
• Excellent problem-solving and troubleshooting skills
• Effective communication with diverse stakeholders
• Ability to prioritize multiple tasks and work under pressure
• Commitment to safety and quality standards
• Customer service orientation

Location

On-site –Taguig, Philippines

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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