Lead Generation Team Lead – LinkedIn & Navigator Expert

Select VoiceCom; Cebu City; In loco; PHP 480.000 - 720.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental coverage

Life insurance

Free weekly massage

Career development

Quarterly team outings

Free coffee & chocolate

Descrizione del lavoro

Select VoiceCom in Cebu IT Park seeks a Lead Generation & Appointment Setting Team Leader with LinkedIn Recruiter experience. You will guide and coach agents, monitor performance, and ensure high-quality service for our US-based clients.

The role emphasizes coaching, process optimization, and strong communication. Night shift role in a supportive, growth-oriented environment with opportunities for career development.

Competenze

• BPO leadership: 2+ years supervising agents in a BPO.
• Experience with LinkedIn prospecting or recruiting.
• Proven ability to monitor KPIs and coach.
• Strong reporting; Excel/Sheets skills for trends.
• Quality assurance and adherence to procedures.

Mansioni

• Provide real-time support to agents to optimize performance.
• Give performance feedback and coaching regularly.
• Write and administer performance reviews.
• Offer coaching for work and personal challenges.
• Maintain high-quality work environment with feedback.

Conoscenze

BPO Team Leadership

LinkedIn Prospecting

Performance Management

Campaign Reporting

Quality Assurance

Client Communication

Call Center Operations

Procedures & Workflows

Coaching

Data-driven

Stress Management

Strumenti

MS Excel

MS Word

MS PowerPoint

Descrizione del lavoro

Select VoiceCom in Cebu IT Park seeks a Lead Generation & Appointment Setting Team Leader with LinkedIn Recruiter experience. You will guide and coach agents, monitor performance, and ensure high-quality service for our US-based clients.

The role emphasizes coaching, process optimization, and strong communication. Night shift role in a supportive, growth-oriented environment with opportunities for career development.