About the Role
We are looking for confident, articulate, and results-driven Lead Generation Specialists to join our growing team. The ideal candidate has experience in outbound calling, lead generation, insurance qualification, or appointment setting and can communicate fluently in English.
You will be responsible for engaging prospective customers, identifying potential insurance-related leads, gathering relevant information, and qualifying prospects based on established client requirements.
Key Responsibilities
- Conduct outbound calls to prospective customers and generate qualified leads.
- Engage potential clients in natural, professional, and persuasive conversations.
- Conduct initial insurance-related qualification by asking relevant questions and gathering necessary information.
- Identify potential prospects based on client-defined qualification criteria.
- Build rapport and maintain positive customer interactions.
- Accurately document customer information, call outcomes, and lead details in the CRM.
- Handle objections professionally and maintain customer engagement.
- Meet daily, weekly, and monthly lead generation and productivity targets.
- Ensure compliance with calling guidelines, confidentiality requirements, and client protocols.
Qualifications
- At least 6 months of experience in any of the following:
- Lead Generation
- Outbound Sales / Telemarketing
- Insurance Qualification
- Appointment Setting
- BPO Voice Account
- Excellent English communication skills, both verbal and written.
- Fluent and confident in speaking English with good comprehension and listening skills.
- Comfortable conducting outbound calls and engaging potential customers.
- Strong interpersonal skills and ability to build rapport.
- Able to handle objections and maintain professional conversations.
- Detail-oriented, organized, and comfortable working with CRM systems.
- Willing to work onsite in Clark, Pampanga, on a US night shift schedule.
What We Offer
- Night Shift Differential in accordance with Philippine labor laws.
- Opportunity to work with an international client.
- Professional development and career growth opportunities.
- Supportive and performance-driven working environment.