A leading call center company in the Philippines is looking for a motivated individual to conduct market research and support the sales team by scheduling appointments. Key responsibilities include identifying leads, maintaining client communication, and collaborating with marketing. Candidates should have excellent communication skills and attention to detail. This office-based role offers fixed weekends off and full training provided.
Qualifications
Previous call center or customer service experience is desirable.
Knowledge of solar systems is an advantage but not essential.
Impeccable communication skills and high attention to detail.
Impeccable communication skills.
Experience with Australian accounts is a plus.
Motivated to hit KPIs and earn commissions.
Responsibilities
Conduct market research to identify leads and clients.
Collaboratively work with the sales and marketing team.
Maintain client communication and ensure requirements are met.
Collaborate with sales and marketing to develop lead generation strategies.
Provide concise internal and external communications.
Maintains client communication; ensures requirements are clearly communicated, to ensure expectations are met.
Work collaboratively in a team environment and independently.
Skills
Call Center experience
Communication skills
Attention to detail
Motivation to hit KPIs
Data accuracy
Teamwork
KPI driven
Job description
Job Description
Conduct market research to identify leads and clients
Prospecting, generating, qualifying, processing and following up on leads
Set up appointments and find potential clients for Sales Team
Collaboratively work with the sales and marketing team to develop lead generation strategies to generate lead opportunities with prospective customers
Providing consistent, concise, accurate internal and external communications
Maintains client communication; ensures customer requirements are clearly communicated, to ensure expectations are met
Work collaboratively in a team environment and independently
Qualifications
Previous Call Center experience (inbound/outbound) or Customer Service experience desirable, but not essential
Knowledge of solar systems would be an advantage but is not essential as full training will be provided
Able to provide support to our sales team by calling prospective clients and scheduling appointments for them to speak with our In-Home Sales Representative