Appointment Setter (Remote)

LegalMatch Philippines, Inc.; Cebu City; On-site; PHP 279,000 - 446,000; Full time

Job summary

LegalMatch Philippines, Inc. is seeking a Lead Generation Specialist to help grow the sales pipeline by reaching potential customers, generating interest, and scheduling appointments for our Sales Team.

You will conduct outbound calls, schedule consultations, and ensure accurate data input while representing the company professionally. This role requires a dedicated, quiet workspace and the ability to work a graveyard shift to support our Cebu City operations.

Qualifications

• 1+ year of successful experience as a Lead Generation Specialist, Appointment Setter, or similar role.
• Excellent listening and verbal communication skills.
• Basic technical skills to navigate a computer and common software applications; troubleshoot connectivity or audio/browser issues.
• Strong internet connection is essential.
• Designation of a quiet, professional workspace is required.
• Willingness to work an graveyard shift.

Responsibilities

• Make outbound calls to potential customers.
• Schedule consultations between contacts and Sales Team.
• Accurately input information into the system.
• Represent the company professionally when speaking with contacts.
• Ensure all calls meet company standards and requirements.
• Deliver reports accurately and on time.
• Participate in process-improvement initiatives.

Skills

Lead generation

Appointment scheduling

Outbound calling

Listening skills

Verbal communication

Tools

CRM software

Microsoft Office

Browser basics

Job description

As a Lead Generation Specialist, you'll help us grow by reaching potential customers, generating interest, and scheduling appointments for our sales team.

Key Responsibilities

• Making outbound calls to potential customers
• Scheduling consultations between contacts/prospective customers and members of our Sales Team
• Accurately inputting information into our system
• Representing the company in the best way possible when conversing with contacts
• Ensuring all calls meet the standards and requirements of the company
• Delivering reports accurately and on a timely basis
• Participating in process-improvement initiatives

Skills, Knowledge and Expertise

• At least 1 year of successful experience as a Lead Generation Specialist (Voice), Appointment Setter, or any similar role;
• Excellent listening and verbal communication skills
• Basic technical skills, including the ability to navigate a computer, use common software applications, and perform simple troubleshooting (e.g., checking internet connectivity, audio settings, or browser functions)
• Strong internet connection
• Designated professional and quiet workspace
• Amenable to working on a graveyard shift