Lead Generation Specialist

Peak Outsourcing; Makati; On-site; PHP 480,000 - 620,000; Full time

Job summary

Peak Outsourcing in Makati, Philippines, is seeking an energetic sales professional with 3-5 years of experience in BPO/telesales to drive new business and manage client relationships.

The candidate will handle inbound/outbound calls, qualify prospects, present service offerings, and collaborate with the Business Development team to develop effective sales strategies. On-site in Makati with a focus on results and customer satisfaction.

Qualifications

• High School or equivalent diploma required.
• Willing to work onsite (Makati).
• Related College Diploma or combination of education and experience.
• A minimum of 1 year of BPO and call center experience is preferred.
• Direct work experience in a sales or telesales.
• Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.
• Solid experience in opportunity qualification, pre-call planning, call control, account development, and telecommunications.

Responsibilities

• Handle inbound, unsolicited prospect calls and convert them into sales.
• Maintain and expand the company’s database of prospects by conducting research to find new leads.
• Cold-call and email prospects to qualify the lead; identify decision-makers to begin sales process.
• Educate and inform prospects about all of World Connection’s Service and product offerings.
• Receive inbound prospect calls; answer questions and offer suggestions based on a thorough knowledge of the services we provide; qualify prospects prior to offering a site visit.
• Proactively use solution selling approach to overcome objections of prospective leads.
• Follow up with connections.
• Client Account maintenance in CRM database, account collections, and other documents.
• Collaborate with Sales and the Director of Business Development to determine the necessary strategic sales approach and plan for prospective leads.
• Provide prompt and courteous customer service.
• Appropriately communicate brand identity and corporate position.
• Support marketing efforts by utilizing the collateral pieces for sources of information and for drip campaigns and mass-email campaigns.
• Attend periodic sales training where applicable
• Be a facilitator for a positive and collaborative team environment
• Perform other duties as assigned

Skills

CRM software

Cold Calling

Lead Qualification

Sales Presentations

Negotiation

Communication

Time Management

Detail Oriented

Client Relationship

Microsoft Office

Education

High School Diploma

Related College Diploma

BPO/Call Center Experience

Tools

CRM Systems

Microsoft Office Suite

Job description

Makati, National Capital Region, Philippines

3 - 5 Years

Full Time

Job Description

Job Responsibilities:

• Handle inbound, unsolicited prospect calls and convert them intosales.
• Maintain and expand the company’s database of prospects byconducting research to find new leads
• Cold-call and email prospects to qualifythe lead; identify decision-makers to begin sales process
• Educate and inform prospects about all of World Connection’sService and product offerings
• Receive inbound prospect calls; answer questions and offer suggestions based on a thorough knowledge of the services we provide; qualifyprospects prior to offering a site visit. Emphasize product/service featuresand benefits, prepare forms, reports, and comprehensive notes of conversationsto then share with the Business Development Team.
• Proactively use solution selling approachto overcome objections of prospective leads.
• Follow up with connections
• Client Account maintenance in CRM database, account collections,and other documents
• Collaborate with Sales and the Director ofBusiness Development to determine the necessary strategic sales approach andplan for prospective leads
• Provide prompt and courteous customer service.
• Appropriately communicate brand identity and corporate position.
• Support marketing efforts by utilizing thecollateral pieces for sources of information and for drip campaigns and massemail campaigns.
• Attend periodic sales training where applicable
• Be a facilitator for a positive and collaborative team environment
• Perform other duties as assigned

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolutionskills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks, and time management and achieve deadlines
• Quality work with attention to detail
• Ability to act with integrity, professionalism, andconfidentiality.
• Thorough knowledge of employment-retainment of knowledge Customerfocus
• Strong communication and interpersonalskills
• Mediating and Negotiating
• Problem Solving and Critical thinking
• Self-motivated and well-organized
• Results and detail-focused
• Creative and Innovative Thinking
• Ethics and Integrity
• Accountability and reliability
• Able to build and maintain lastingrelationships with customers
• Exceptional verbal communication and presentation skills
• Excellent listening and comprehension skills.
• Self-motivated, with high energy and an engaging level ofenthusiasm
• Ability to work individually and collaboratively
• Experience with customer relationship management (CRM) software
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High School or equivalent diploma required
• Willing to work onsite (Makati)
• Related College Diploma or combination of education and experience
• A minimum of 1 year of BPO and call center experience is preferred.
• Direct work experience in a sales or telesales
• Demonstrated ability to convert prospectsand close deals while maintaining established sales quotas
• Solid experience in opportunity qualification, pre-call planning,call control, account development, and telecommunications

Job Snapshot

Updated Date

01-Dec-2025

Job ID

JOB_115

Department

Sales and Marketing

Location

Location Makati, National Capital Region, Philippines