Lead Generation Associate

Vserve Ebusiness Inc.; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Government mandated benefits

HMO

Company events

Health insurance

Opportunities for promotion

Paid training

Job summary

Vserve Ebusiness Inc. is looking for full-time outbound sales agents in Pasig. The role requires making cold calls, assessing leads, and maintaining accurate records. Candidates need to have a senior high-school diploma and at least 2 years of outbound sales experience. Strong verbal communication and proficiency in MS Excel are essential. The company offers government-mandated benefits, HMO, and opportunities for promotion.

Qualifications

• 2+ years of experience in outbound sales, cold calling, lead generation, or appointment setting.
• Strong organizational skills with keen attention to detail.
• Proficiency in MS Excel, particularly in data tracking and reporting.

Responsibilities

• Make outbound cold calls to prospective customers using an auto-dialer.
• Identify and assess potential leads based on established qualification criteria.
• Maintain accurate and updated records of calls and outcomes.

Skills

Outbound sales experience

Strong verbal communication skills

Proficiency in MS Excel

Organizational skills

Ability to meet performance targets

Education

Senior high-school diploma or equivalent

Bachelor’s degree (preferred)

Job description

On-site in Pasig. 1‑3 years of experience. High/senior high school diploma required. Full‑time position.

Key Responsibilities

• Make outbound cold calls to prospective customers using an auto‑dialer while following approved scripts and call procedures.
• Identify and assess potential leads based on established qualification criteria to determine their readiness for sales engagement.
• Professionally transfer qualified prospects to the client’s sales team through live call handoffs.
• Arrange appointments for qualified prospects, usually for the next business day, ensuring all contact information and availability details are accurate.
• Communicate with prospects to explain the process and assist them in submitting processing statements for a free, no‑obligation rate analysis.
• Maintain accurate and updated records of calls, outcomes, live transfers, and scheduled appointments using tracking tools and spreadsheets.
• Use MS Excel to monitor lead status, performance metrics, and daily activity reports.
• Achieve or exceed established daily and weekly targets for call volume, live transfers, and appointment scheduling.
• Work closely with internal teams and client stakeholders to ensure a smooth transition of qualified leads.
• Follow all quality standards, compliance requirements, and data privacy policies during customer interactions.

Qualifications & Skills

• Senior high‑school diploma or equivalent required; a bachelor’s degree in any field preferred.
• 2+ years of experience in outbound sales, cold calling, lead generation, or appointment setting.
• Strong verbal communication skills with the ability to quickly establish rapport over the phone.
• Proficiency in MS Excel, particularly in data tracking and reporting.
• Ability to communicate and collaborate effectively with prospects, team members, and stakeholders.
• Proven persistence and resilience in meeting performance targets and goals.
• Strong organizational skills with keen attention to detail.
• Comfortable working in a fast‑paced, performance‑driven environment.
• Capable of following structured processes while using sound judgment during prospect interactions.

Benefits

• Government mandated benefits
• HMO
• Company events
• Health insurance
• Opportunities for promotion
• Paid training

Job Type

Full‑time