Lead Generation Specialist

MicroSourcing; Philippines; On-site; PHP 279,000 - 502,200; Full time

Benefits offered by this job

Competitive rewards

Healthcare coverage day one

Paid time off with cash conversion

Group life insurance

Performance bonuses

Collaborative environment

Flexible work arrangements

Career growth opportunities

Job summary

MicroSourcing in Pasay is seeking a Lead Generation Specialist to identify and engage with businesses, building partnerships and driving growth. The role requires strategic thinking, sales expertise, and hands-on relationship building to expand the company's client base.

The ideal candidate has 3+ years in sales or customer support, strong English, and familiarity with CRM systems and Salesforce, with the ability to work onsite in a fast-paced environment.

Qualifications

• 3+ years of experience in a sales and/or customer support role.
• English skill is the top priority.
• Salesforce experience is preferred.
• Experience in a pioneer and Australian account is a plus.

Responsibilities

• Outreach and Engagement: Proactively contact small and large businesses through calls, SMS, and emails to introduce services and set partnerships.
• Lead Generation: Apply diverse strategies to identify opportunities and maintain a healthy pipeline.
• Relationship Management: Build and sustain strong partnerships with clients providing tailored solutions.
• Performance Tracking: Measure activity effectiveness and use data to improve approaches.
• Cross-functional Collaboration: Work with operations, product development, and customer service for growth and client satisfaction.
• Follow-up: Handle inbound leads and assess prospects’ needs to advise suitable services.

Skills

English proficiency

Communication skills

Time management

Sales experience

Tools

Salesforce

CRM software

Microsoft Office Suite

Job description

Job Details

• Pasay City, Metro Manila, Philippines
• Full-Time
• On-Site

Position

Lead Generation Specialist

Location & Work Setup

Two E-Com, Pasay

Onsite/Dayshift

Benefits

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy flexible work arrangements that suit you.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

We are seeking an experienced and dynamic Lead Generation Specialist to join our team. This pivotal role involves identifying and engaging with both small and large businesses to cultivate partnerships and drive our company’s growth. The ideal candidate will possess a blend of strategic thinking, sales expertise, and a hands‑on approach to building relationships.

Key Responsibilities

• Outreach and Engagement: Proactively contact small and large businesses through various communication channels, including calls, SMS, and emails, to introduce our services and set the stage for meaningful partnerships.
• Lead Generation: Demonstrate a comprehensive understanding of lead generation strategies across diverse platforms and methods. Employ innovative techniques to identify potential business opportunities, ensuring a consistent pipeline of prospects.
• Relationship Management: Develop and maintain strong relationships with business partners and clients by providing tailored solutions that meet their needs, thereby fostering long-term collaborations.
• Performance Tracking: Monitor and evaluate the effectiveness of business development activities. Use data‑driven insights to refine approaches and achieve targets.
• Cross-functional Collaboration: Work closely with internal teams, including operations, product development, and customer service, to ensure a cohesive approach to business growth and client satisfaction.

Main responsibilities will be following up inbound leads and understanding prospects’ business requirements and providing advice on which services to use.

Key Areas of Focus

• Responding to customer inquiries, which may include sales, minimal general and support-related inquiries, within the hour or no longer than 12 hours.
• Explaining to potential customers how our products work and offering services/advice.
• Handling and assisting new and existing customers with escalated inquiries.

Non-negotiables

• 3+ years of experience in a sales and/or customer support role.
• English skill is the top priority.
• Salesforce experience is preferred.
• Experience in a pioneer and Australian account is a plus.
• Quickly understands people’s needs and can connect the dots on how we can offer them the most suitable solution.
• Perform miscellaneous job‑related duties as may be assigned.

Preferred Skills

• Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• Excellent organizational and time-management abilities, with a knack for prioritizing tasks in a fast-paced environment.
• Proficient in CRM software and Microsoft Office Suite, with a strong understanding of sales performance metrics.
• Ability to work independently and as part of a team, demonstrating leadership and initiative.