Lead CS&Ops Supervisor

Container Bridge Philippines Inc; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Container Bridge Philippines Inc. is seeking a seasoned logistics operations leader to supervise daily freight forwarding activities and coordinate with customer service and operations management for smooth flows. The role emphasizes efficiency gains, cost reductions, and rigorous record-keeping.

The ideal candidate brings 5–7 years in logistics, strong communication, and proficiency in MS Office, with solid knowledge of freight forwarding and safety compliance standards.

Qualifications

• Bachelor’s degree in Logistics or related field.
• 5–7 years in transportation and logistics industries.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Strong knowledge in logistics and freight forwarding.
• Familiar with safety regulations and BOC compliance standards.

Responsibilities

• Oversee and manage the day-to-day logistics and freight forwarding operations of the team
• Work closely with the CS and Operations Manager to ensure smooth operations.
• Identify areas for process improvement and implement changes to enhance operational efficiency and reduce cost.
• Address client inquiries and concerns.
• Maintain accurate records and monitoring of operation transactions

Skills

Communication skills

Logistics knowledge

Freight forwarding knowledge

Safety compliance knowledge

Education

Bachelor’s Degree in Logistics

Tools

Microsoft Office

Job description

Duties and Responsibilities

• Oversee and manage the day-to-day logistics and freight forwarding operations of the team
• Work closely with the CS and Operations Manager to ensure smooth operations.
• Identify areas for process improvement and implement changes to enhance operational efficiency and reduce cost.
• Address client inquiries and concerns.
• Maintain accurate records and monitoring of operation transactions

Qualifications

• Bachelor’s Degree in Logistics or any related courses
• Minimum 5-7 years of experience with transportation and logistics industries or related field.
• Written and verbal communication skills
• Familiar with Microsoft Office (Word, Excel, PowerPoint etc.)
• Strong knowledge in logistics and freight forwarding.
• Strong knowledge in safety regulations and compliance standards of BOC.