Operation Supervisor

Boss Cargo Express Freight Services Inc; Las Piñas; On-site; Full time

Benefits offered by this job

Annual Company Trip

Job Training

Bereavement Leave

Birthday Leave

Maternity & Paternity Leave

Sick Leave

Job summary

A logistics company in Metro Manila seeks an Operations Supervisor to manage daily operational activities, ensure compliance with freight forwarding procedures, and lead the operations team. Candidates should possess 3-5 years of experience in operations, particularly in freight forwarding, and at least 3 years in team supervision. Strong leadership, conflict resolution, tech-savviness, and excellent organizational skills are essential. The role offers various benefits including training and leave options.

Qualifications

• 3-5 years of experience in operations with exposure in freight forwarding.
• At least 3 years of experience in people management or team supervision.
• Tech-savvy and proficient in reporting and documentation.

Responsibilities

• Supervise daily operational activities and ensure compliance.
• Lead and motivate the operations team.
• Prepare and submit operational reports and monitor team performance.

Skills

Conflict handling

Problem solving

Leadership

Communication

Organizational skills

Education

Bachelor’s degree in Business Administration, Logistics, Supply Chain, or related field

Tools

MS Office

Google Workspace

Basic operations systems

Job description

Job Summary

The Operations Supervisor will oversee day‑to‑day operational activities to ensure efficient workflow, timely execution of tasks, and high‑quality service delivery. This role requires strong leadership skills, experience in freight forwarding operations, and the ability to manage people, resolve conflicts, and maintain accurate reports.

Key Responsibilities

• Supervise daily operational activities to ensure smooth and efficient processes.
• Oversee inbound and outbound shipments and ensure compliance with freight forwarding procedures.
• Lead, guide, and motivate the operations team while fostering a productive work environment.
• Handle staff concerns, mediate conflicts, and implement effective resolutions.
• Prepare and submit operational reports such as KPI performance, manpower reports, daily/weekly updates, and other required documentation.
• Monitor team performance and ensure operational targets and service‑level standards are met.
• Coordinate with internal departments, clients, and partners to address operational issues and maintain excellent service delivery.
• Identify process gaps and recommend improvements.
• Ensure adherence to company policies, safety procedures, and operational standards.
• Utilize technology tools for monitoring, reporting, and communication (must be tech‑savvy).

Qualifications

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, or related field (preferred).
• 3–5 years of experience in operations; with exposure in freight forwarding is required.
• At least 3 year of experience in people management or team supervision.
• Strong conflict‑handling and problem‑solving skills.
• Knowledgeable in KPI reporting, manpower reporting, and documentation.
• Tech‑savvy; proficient in MS Office, Google Workspace, and basic operations systems.
• Strong leadership, communication, and organizational skills.
• Willing to work in a fast‑paced and shifting environment.

Government Mandated Benefits

Annual Company Trip

Professional Development

Job Training

Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave

Company: Boss Cargo Express Freight Services Inc | HR Officer

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