Lead Coordinator (Work From Home)

Cyberbacker Careers; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

Cyberbacker Careers in Quezon City is seeking a detail-oriented lead generation specialist to support their growth. The ideal candidate will efficiently manage incoming leads, maintain the CRM system, and build analytical dashboards. Responsibilities include responding to inquiries, activating communication campaigns, and providing team support. The role requires a tech-savvy individual who excels in organization and analysis. Join us if you are ready to lead our growth!

Qualifications

• Experience with CRM systems and lead management.
• Strong organizational skills for data management.
• Ability to analyze performance metrics.

Responsibilities

• Respond to leads immediately to qualify their needs.
• Manage the CRM database and troubleshoot issues.
• Activate drip campaigns for regular communication.
• Build dashboards in Google Sheets to track performance.
• Set appointments and assign leads to agents.

Skills

Tech-savvy with CRM tools

Highly organized

Analytical skills

Job description

Support lead generation and conversion with precision. This role is perfect for tech-savvy individuals who love optimizing systems and ensuring no lead falls through the cracks.

What You’ll Do

• Lead Management: Respond to inbound leads immediately via text, email, and phone to qualify their buying/selling needs.
• CRM & Systems: Manage the CRM database, troubleshoot technical issues, and train agents on system use.
• Nurturing & Automation: Activate drip campaigns and maintain steady communication with leads until they are ready for an agent.
• Reporting & Tracking: Build Google Sheet dashboards to monitor agent productivity, task completion, and conversion ratios.
• Team Support: Set appointments, assign leads to agents, and upload contacts to the dialer system.

Who You Are

• Tech-Savvy: Fast and responsive with CRM and database tools.
• Highly Organized: A master of follow-up processes and data management.
• Analytical: Comfortable building trackers and analyzing performance benchmarks.

Ready to lead our growth? Apply Now!