LATAM Client Success Strategist (Contract)

Fiscalnote; Mexico; On-site; PHP 3,701,418 - 5,552,127; Full time

Benefits offered by this job

Competitive salaries

Retirement accounts

Equity packages

Global benefits

Job summary

FiscalNote’s FrontierView team seeks a Client Success Manager to join our Latin America practice in Mexico City, remotely from Mexico. You will nurture relationships with senior executives across healthcare, consumer, and industrial sectors, coordinating with Account Managers, analysts, and Insights teams to deliver value through events, market intelligence, and ongoing engagement.

You are a strong communicator, highly organized, and able to manage multiple projects in a fast-paced, remote

Qualifications

• Bachelor’s degree or equivalent work experience in business, economics, international affairs, communications, marketing, or related field.
• 1–3 years of experience in client success, client services, account coordination, project management, events, consulting support, or related client-facing role.
• Experience managing multiple projects and stakeholders simultaneously in a fast-paced environment.
• Spanish fluency required; Portuguese fluency is a plus.

Responsibilities

• Partner with Account Managers to support senior executive clients in engagement and retention across the Latin America region.
• Coordinate analyst briefings, executive advisory sessions, and client calls from scheduling to delivery.
• Plan and execute virtual and in-person client events, roundtables, roadshows, and market briefings.
• Serve as a key coordinator between clients, analysts, and commercial team members for a seamless client experience.
• Track and manage client engagement activities, ensuring timely follow-up and execution of commitments.
• Support client onboarding and adoption of FrontierView services and resources.
• Assist in preparing client presentations, briefing materials, meeting agendas, and event communications.
• Monitor client engagement trends and identify opportunities to increase utilization of FrontierView services.
• Maintain records of client interactions and engagement metrics in Salesforce and other systems.
• Support regional and global commercial initiatives, including strategic projects and client campaigns.
• Collaborate across Commercial, Strategic Insights, and Operations teams to deliver exceptional client outcomes.

Skills

Relationship building

Strong communicator

Organizational skills

Independent/remote work

Curiosity & learning

Adaptability

Creative problem solving

Collaborative teamwork

Education

Bachelor’s degree in business/economics/intl affairs/communications/marketing

Tools

Salesforce

CRM systems

Project management tools

Job description

FiscalNote’s FrontierView team seeks a Client Success Manager to join our Latin America practice in Mexico City, remotely from Mexico. You will nurture relationships with senior executives across healthcare, consumer, and industrial sectors, coordinating with Account Managers, analysts, and Insights teams to deliver value through events, market intelligence, and ongoing engagement.

You are a strong communicator, highly organized, and able to manage multiple projects in a fast-paced, remote