Landside Operations Manager - Global Carrier Dispatch

Maersk; Pasig; On-site; PHP 3,305,000 - 5,509,000; Full time

Job summary

Maersk is seeking an Area Head - Single Carrier Landside Operations for Mexico to lead end-to-end dispatch, including shipment planning, carrier assignment, and container movement monitoring, ensuring timely delivery to customer locations.

You will drive continuous improvement, manage vendor disputes, and uphold SLA compliance while coordinating with global partners. Requires 6–8 years in shipping, 3 years of team leadership, and bilingual Spanish/English; onsite in Pasig City, Philippines.

Qualifications

• Graduate ideal is Finance and Accounting.
• Proficiency in Spanish and English is required.
• 6–8 years in shipping, preferably landside.
• At least 3 years of team leadership experience.
• Willingness to work night shifts; onsite in Pasig City.
• Total experience in operations, shipping, or freight forwarding is 10–12 years.
• Experience leading a team of individual contributors or leaders.

Responsibilities

• Manage end-to-end dispatch, including shipment planning and carrier assignment.
• Monitor container movement and ensure timely delivery to customer locations.
• Oversee exception management, vendor disputes, and charge approvals.
• Identify and implement improvements to eliminate disruptions and improve efficiency.
• Maintain strong controls to prevent revenue leakage and ensure SLA compliance.
• Communicate with business partners and coordinate across teams within the GSC.
• Lead a high-energy team with an owner’s mindset and coach staff.
• Support contingency testing and cross-organization coverage when needed.

Skills

Spanish

English

Leadership

Team management

Analytical thinking

Problem solving

Stakeholder communication

Change management

Agile mindset

Education

Graduate, ideally Finance and Accounting

Job description

Maersk is seeking an Area Head - Single Carrier Landside Operations for Mexico to lead end-to-end dispatch, including shipment planning, carrier assignment, and container movement monitoring, ensuring timely delivery to customer locations.

You will drive continuous improvement, manage vendor disputes, and uphold SLA compliance while coordinating with global partners. Requires 6–8 years in shipping, 3 years of team leadership, and bilingual Spanish/English; onsite in Pasig City, Philippines.