Group Learning Systems Administrator

MicroSourcing; Parañaque; On-site; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Healthcare coverage day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Career growth opportunities

Inclusive work culture

Job summary

MicroSourcing is seeking a Group Learning Systems Administrator to manage day-to-day LMS operations on-site in Parañaque City, Philippines, with a dayshift schedule.

You will govern LMS data, run audits, generate compliance reports and dashboards, handle user queries, and collaborate with SAP LMS vendors on upgrades and automation. Ideal candidates have 5+ years of LMS administration experience, specifically SAP, and strong data reporting and customer-service skills.

Qualifications

• 5+ years of LMS administration or support experience, specifically SAP.
• Strong reporting and data analysis skills with data quality checks.
• Proven customer service background with problem-solving abilities.
• High attention to detail and ability to work autonomously.
• Maintain confidentiality in fast-paced environments.

Responsibilities

• Administer day-to-day LMS operations including user accounts and course assignments.
• Maintain LMS governance, data integrity, and taxonomy structures.
• Generate compliance reports, dashboards, and completion metrics for stakeholders.
• Resolve user queries and system issues as the first point of contact.
• Collaborate with LMS vendors and participate in system testing for upgrades.

Skills

LMS administration

Data reporting

Customer service

Confidentiality

Autonomous work

Education

Business Administration or related

Tools

SAP

Job description

Job Title

Group Learning Systems Administrator

Location

Parañaque City, Philippines

Work Setup & Shift

On-site, Dayshift

Your Role

As a Group Learning Systems Administrator, you will:

• Administer day-to-day LMS operations, including user accounts, role permissions, course assignments, and end-to-end management of learning content.
• Maintain strict LMS governance standards, data integrity, and taxonomy structures while conducting routine audits of learning records.
• Generate compliance reports, dashboards, and completion metrics for stakeholders and audit readiness.
• Resolve user queries and system issues as the first point of contact, while regularly monitoring the learning service tickets and shared inbox.
• Collaborate with LMS vendors, participate in system testing for upgrades, and identify opportunities to automate administration processes.

Required Qualifications

• At least 5+ years of experience administering or supporting an LMS, specifically SAP.
• Strong experience in producing reports, working with data, and performing routine data quality checks.
• Proven track record in a customer service or support role with the ability to troubleshoot and resolve administrative problems.
• High-level administrative and organizational skills with exceptional attention to detail.
• Ability to maintain high levels of confidentiality and work autonomously in a fast-paced environment.

Preferred Qualifications

• Completed qualification or degree in Business Administration or a related field.
• Experience developing and maintaining LMS user guides, quick reference materials, and FAQs.
• Ability to build strong professional relationships at all levels of the organization.
• Experience participating in system testing following software or platform upgrades.
• Knowledge of learning compliance frameworks and managing mandatory training certification cycles.

Benefits

• Above-market compensation.
• Healthcare coverage on day one for employee and eligible dependents.
• Paid time-off with cash conversion.
• Group life insurance.
• Performance bonuses.
• Work-life harmony with flexible arrangements.
• Career growth and continuous learning opportunities.
• Inclusive work culture celebrating diversity.

About MicroSourcing

MicroSourcing is a leading offshore provider of managed services in the Philippines, with over 9,000 professionals across 13 delivery centers.

Equal Opportunity Employer

MicroSourcing is committed to diversity and equality. We celebrate individuality and encourage applicants from all backgrounds.

Terms & Conditions Apply

• Terms & Conditions apply.